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Trilogy evo and ev300

Official notice

22 Mar 2024

Last checked

22 Mar 2024

Medium riskHealth Canada

An official Health Canada notice concerns Trilogy evo and ev300. Philips Respironics has become aware of a potential safety issue with Trilogy EVO and Trilogy EV300 devices where the ventilator can issue a battery depleted or loss of power alarm while sufficient power is still available. This can result in a sudden loss of ventilation while the device alarms. A software algorithm that calculates remaining battery life can malfunction and cause the device to either: 1. Issue a loss of power alarm that stops CPAP or PSV therapy while operating on battery power alone. 2. Issue a battery depleted alarm while continuing therapy if plugged into a permanent power source. Recall start date: March 4, 2024 Published 2024-03-22.

What to do now

Contact the manufacturer if you require additional information.

Recall number

75281

Official notice

2024-03-22

The hazard

Philips Respironics has become aware of a potential safety issue with Trilogy EVO and Trilogy EV300 devices where the ventilator can issue a battery depleted or loss of power alarm while sufficient power is still available. This can result in a sudden loss of ventilation while the device alarms. A software algorithm that calculates remaining battery life can malfunction and cause the device to either: 1. Issue a loss of power alarm that stops CPAP or PSV therapy while operating on battery power alone. 2. Issue a battery depleted alarm while continuing therapy if plugged into a permanent power source. Recall start date: March 4, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

75281

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Affected products

Product 1

Affected products - Trilogy EVO, Lot or serial number - Not applicable., Model or catalog number - CA2110X12B

Product 2

Affected products - Trilogy EV300, Lot or serial number - Not applicable., Model or catalog number - CA2200X12B

Risk / hazard

Philips Respironics has become aware of a potential safety issue with Trilogy EVO and Trilogy EV300 devices where the ventilator can issue a battery depleted or loss of power alarm while sufficient power is still available. This can result in a sudden loss of ventilation while the device alarms. A software algorithm that calculates remaining battery life can malfunction and cause the device to either: 1. Issue a loss of power alarm that stops CPAP or PSV therapy while operating on battery power alone. 2. Issue a battery depleted alarm while continuing therapy if plugged into a permanent power source. Recall start date: March 4, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Philips, Trilogy Evo And Ev300.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

75281

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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