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Trexo home and trexo plus
Official notice
24 Aug 2023
Last checked
24 Aug 2023
An official Health Canada notice concerns Trexo home and trexo plus. The following malfunctions and nonconformances were observed during Trexo lab-testing and Trexo design reviews of the device, Resulting in this voluntary device recall and proposed field correction. Electromagnetic (EM) radiation levels above threshold (Ref: IEC 60601-1-11), as observed during lab-testing contracted by Trexo. Water ingress was observed within electronics enclosures after IP22 testing, as observed during lab-testing contracted by Trexo. Recall start date: July 31, 2023 Published 2023-08-24.
What to do now
Contact the manufacturer if you require additional information.
Recall number
74192
Official notice
2023-08-24
The hazard
The hazard
The following malfunctions and nonconformances were observed during Trexo lab-testing and Trexo design reviews of the device, Resulting in this voluntary device recall and proposed field correction. Electromagnetic (EM) radiation levels above threshold (Ref: IEC 60601-1-11), as observed during lab-testing contracted by Trexo. Water ingress was observed within electronics enclosures after IP22 testing, as observed during lab-testing contracted by Trexo. Recall start date: July 31, 2023
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Trexo Robotics, Trexo Home And Trexo Plus.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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