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No image published for this recall

Toyota

Official notice

30 Oct 2023

Last checked

30 Oct 2023

High riskHealth Canada

An official Health Canada notice concerns Toyota. Issue: On certain plug-in hybrid vehicles, the DC-DC converter located under the rear seat could fail. If this happens, the DC-DC converter and nearby parts could overheat. Safety Risk: A DC-DC converter that overheats can create the risk of a fire. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to replace the DC-DC converter. To reduce the safety risk, Toyota recommends not to charge your vehicle while the air temperature is below or expected to drop below 5° C until the recall repairs have been completed. Published 2023-10-30.

What to do now

Please see corrective actions section below

Recall number

74007

Official notice

2023-10-30

The hazard

Issue: On certain plug-in hybrid vehicles, the DC-DC converter located under the rear seat could fail. If this happens, the DC-DC converter and nearby parts could overheat. Safety Risk: A DC-DC converter that overheats can create the risk of a fire. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to replace the DC-DC converter. To reduce the safety risk, Toyota recommends not to charge your vehicle while the air temperature is below or expected to drop below 5° C until the recall repairs have been completed.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

74007

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Affected products

Product 1

Year: 2021, Make: TOYOTA, Model: RAV4 HYBRID

Product 2

Year: 2022, Make: TOYOTA, Model: RAV4 HYBRID

Product 3

Year: 2022, Make: LEXUS, Model: NX 450H

Product 4

Year: 2021, Make: TOYOTA, Model: RAV4 PRIME

Product 5

Year: 2022, Make: TOYOTA, Model: RAV4 PRIME

Risk / hazard

Issue: On certain plug-in hybrid vehicles, the DC-DC converter located under the rear seat could fail. If this happens, the DC-DC converter and nearby parts could overheat. Safety Risk: A DC-DC converter that overheats can create the risk of a fire. Corrective Actions: Toyota will notify owners by mail and advise you to take your vehicle to a dealership to replace the DC-DC converter. To reduce the safety risk, Toyota recommends not to charge your vehicle while the air temperature is below or expected to drop below 5° C until the recall repairs have been completed.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Toyota, Lexus.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

74007

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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