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Tiffin

Official notice

13 Jul 2017

Last checked

13 Jul 2017

High riskHealth Canada

An official Health Canada notice concerns Tiffin. On certain motorhomes equipped with Lippert Components Inc. Electric entry steps, an internal bolt on the steps that attaches the fan gear assembly to the steps could fracture. This results in the fan gear disengaging from the steps, which could cause the steps to stop in an unexpected position and appear to be loose or unstable. If the steps become unstable, it could cause a person to fall, resulting in injury. Correction: Dealers will install a step retainer bracket to reinforce the operating mechanism, and all bolts of the mechanism will also be replaced. Published 2017-07-13.

What to do now

Please see corrective actions section below

Recall number

69060

Official notice

2017-07-13

The hazard

On certain motorhomes equipped with Lippert Components Inc. Electric entry steps, an internal bolt on the steps that attaches the fan gear assembly to the steps could fracture. This results in the fan gear disengaging from the steps, which could cause the steps to stop in an unexpected position and appear to be loose or unstable. If the steps become unstable, it could cause a person to fall, resulting in injury. Correction: Dealers will install a step retainer bracket to reinforce the operating mechanism, and all bolts of the mechanism will also be replaced.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

69060

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Affected products

Product 1

Year: 2008, Make: TIFFIN, Model: ALLEGRO

Product 2

Year: 2008, Make: TIFFIN, Model: ALLEGRO BAY

Product 3

Year: 2008, Make: TIFFIN, Model: ALLEGRO BUS

Product 4

Year: 2008, Make: TIFFIN, Model: PHAETON

Product 5

Year: 2009, Make: TIFFIN, Model: ALLEGRO

Product 6

Year: 2009, Make: TIFFIN, Model: ALLEGRO BAY

Product 7

Year: 2009, Make: TIFFIN, Model: ALLEGRO BUS

Product 8

Year: 2009, Make: TIFFIN, Model: PHAETON

Product 9

Year: 2010, Make: TIFFIN, Model: ALLEGRO

Product 10

Year: 2010, Make: TIFFIN, Model: ALLEGRO BAY

Product 11

Year: 2010, Make: TIFFIN, Model: ALLEGRO BUS

Product 12

Year: 2010, Make: TIFFIN, Model: PHAETON

Product 13

Year: 2011, Make: TIFFIN, Model: ALLEGRO

Product 14

Year: 2011, Make: TIFFIN, Model: ALLEGRO BUS

Product 15

Year: 2011, Make: TIFFIN, Model: PHAETON

Product 16

Year: 2012, Make: TIFFIN, Model: ALLEGRO

Product 17

Year: 2012, Make: TIFFIN, Model: ALLEGRO BUS

Product 18

Year: 2012, Make: TIFFIN, Model: PHAETON

Product 19

Year: 2013, Make: TIFFIN, Model: ALLEGRO

Product 20

Year: 2013, Make: TIFFIN, Model: ALLEGRO BUS

Product 21

Year: 2013, Make: TIFFIN, Model: PHAETON

Product 22

Year: 2014, Make: TIFFIN, Model: ALLEGRO

Product 23

Year: 2014, Make: TIFFIN, Model: ALLEGRO BUS

Product 24

Year: 2014, Make: TIFFIN, Model: PHAETON

Product 25

Year: 2015, Make: TIFFIN, Model: ALLEGRO

Product 26

Year: 2015, Make: TIFFIN, Model: ALLEGRO BUS

Product 27

Year: 2015, Make: TIFFIN, Model: PHAETON

Risk / hazard

On certain motorhomes equipped with Lippert Components Inc. Electric entry steps, an internal bolt on the steps that attaches the fan gear assembly to the steps could fracture. This results in the fan gear disengaging from the steps, which could cause the steps to stop in an unexpected position and appear to be loose or unstable. If the steps become unstable, it could cause a person to fall, resulting in injury. Correction: Dealers will install a step retainer bracket to reinforce the operating mechanism, and all bolts of the mechanism will also be replaced.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Tiffin.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

69060

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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