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Tesla

Official notice

30 Jul 2024

Last checked

30 Jul 2024

High riskHealth Canada

An official Health Canada notice concerns Tesla. Issue: The window automatic reversal system may not react correctly after detecting an obstruction. This could cause the window to close with too much force before it stops and retracts. Also, the window may not retract enough after detecting an obstruction. As a result, the power windows do not pass certain tests under Canadian safety regulations. Safety Risk: A window that closes with excessive force could pinch a person and create a risk of injury. Corrective Actions: Tesla will email a notice to owners and provide an over-the-air firmware update to fix this condition. Published 2024-07-30.

What to do now

Please see corrective actions section below

Recall number

72073

Official notice

2024-07-30

The hazard

Issue: The window automatic reversal system may not react correctly after detecting an obstruction. This could cause the window to close with too much force before it stops and retracts. Also, the window may not retract enough after detecting an obstruction. As a result, the power windows do not pass certain tests under Canadian safety regulations. Safety Risk: A window that closes with excessive force could pinch a person and create a risk of injury. Corrective Actions: Tesla will email a notice to owners and provide an over-the-air firmware update to fix this condition.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72073

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Affected products

Product 1

Year: 2018, Make: TESLA, Model: MODEL 3

Product 2

Year: 2019, Make: TESLA, Model: MODEL 3

Product 3

Year: 2020, Make: TESLA, Model: MODEL 3

Product 4

Year: 2020, Make: TESLA, Model: MODEL Y

Product 5

Year: 2021, Make: TESLA, Model: MODEL S

Product 6

Year: 2021, Make: TESLA, Model: MODEL Y

Product 7

Year: 2021, Make: TESLA, Model: MODEL 3

Product 8

Year: 2022, Make: TESLA, Model: MODEL X

Product 9

Year: 2022, Make: TESLA, Model: MODEL 3

Product 10

Year: 2022, Make: TESLA, Model: MODEL S

Product 11

Year: 2022, Make: TESLA, Model: MODEL Y

Risk / hazard

Issue: The window automatic reversal system may not react correctly after detecting an obstruction. This could cause the window to close with too much force before it stops and retracts. Also, the window may not retract enough after detecting an obstruction. As a result, the power windows do not pass certain tests under Canadian safety regulations. Safety Risk: A window that closes with excessive force could pinch a person and create a risk of injury. Corrective Actions: Tesla will email a notice to owners and provide an over-the-air firmware update to fix this condition.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Tesla.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

72073

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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