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No image published for this recall

Terex

Official notice

10 Jul 2024

Last checked

10 Jul 2024

Medium riskHealth Canada

An official Health Canada notice concerns Terex. Issue: _x000D_ On a small number of aerial devices, a software problem could cause the leveling system for the platform not to work properly. As a result, the platform may not remain level. _x000D_ _x000D_ Safety Risk: _x000D_ An aerial platform that is not level could create a risk of an injury for a person on the platform or people nearby. _x000D_ _x000D_ Corrective Actions: _x000D_ Terex will notify owners by mail and provide you with instructions for how to reprogram or replace the leveling controller, as necessary. If you have questions about repairing your unit, you should contact your local Terex Utilities dealer. Published 2024-07-10.

What to do now

Please see corrective actions section below

Recall number

76264

Official notice

2024-07-10

The hazard

Issue: _x000D_ On a small number of aerial devices, a software problem could cause the leveling system for the platform not to work properly. As a result, the platform may not remain level. _x000D_ _x000D_ Safety Risk: _x000D_ An aerial platform that is not level could create a risk of an injury for a person on the platform or people nearby. _x000D_ _x000D_ Corrective Actions: _x000D_ Terex will notify owners by mail and provide you with instructions for how to reprogram or replace the leveling controller, as necessary. If you have questions about repairing your unit, you should contact your local Terex Utilities dealer.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

76264

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Affected products

Product 1

2022 | TEREX | HI-RANGER TM SERIES, 2023 | TEREX | HI-RANGER TM SERIES

Risk / hazard

Issue: _x000D_ On a small number of aerial devices, a software problem could cause the leveling system for the platform not to work properly. As a result, the platform may not remain level. _x000D_ _x000D_ Safety Risk: _x000D_ An aerial platform that is not level could create a risk of an injury for a person on the platform or people nearby. _x000D_ _x000D_ Corrective Actions: _x000D_ Terex will notify owners by mail and provide you with instructions for how to reprogram or replace the leveling controller, as necessary. If you have questions about repairing your unit, you should contact your local Terex Utilities dealer.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Terex.

Source & status

Source

Health Canada

Tier

official

Category

HOME

App estimate

medium

Recall details

Recall number

76264

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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