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Tempus pro

Official notice

10 Mar 2023

Last checked

10 Mar 2023

Medium riskHealth Canada

An official Health Canada notice concerns Tempus pro. During internal testing, regulatory compliance issues regarding fluid ingress and basic safety issues have been identified with the Tempus Pro monitor, ac mains power supply, and the vehicle adaptor. The tempus pro device's labeling indicates that the device is water and sand resistant to ip66 (dust and water ingress under pressure). However, testing revealed that the device does not meet the standards for fluid and particulate ingress. Additionally, there is a possibility of component overheating or unanticipated voltage emitted from device electrical components. Philips has not received any complaints associated with these issues since introducing the device into the market in 2013. Recall start date: February 27, 2023 Published 2023-03-10.

What to do now

Contact the manufacturer if you require additional information.

Recall number

73129

Official notice

2023-03-10

The hazard

During internal testing, regulatory compliance issues regarding fluid ingress and basic safety issues have been identified with the Tempus Pro monitor, ac mains power supply, and the vehicle adaptor. The tempus pro device's labeling indicates that the device is water and sand resistant to ip66 (dust and water ingress under pressure). However, testing revealed that the device does not meet the standards for fluid and particulate ingress. Additionally, there is a possibility of component overheating or unanticipated voltage emitted from device electrical components. Philips has not received any complaints associated with these issues since introducing the device into the market in 2013. Recall start date: February 27, 2023

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

73129

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Affected products

Product 1

Affected products - Tempus Pro, Lot or serial number - Not applicable., Model or catalog number - 00-1007-R

Risk / hazard

During internal testing, regulatory compliance issues regarding fluid ingress and basic safety issues have been identified with the Tempus Pro monitor, ac mains power supply, and the vehicle adaptor. The tempus pro device's labeling indicates that the device is water and sand resistant to ip66 (dust and water ingress under pressure). However, testing revealed that the device does not meet the standards for fluid and particulate ingress. Additionally, there is a possibility of component overheating or unanticipated voltage emitted from device electrical components. Philips has not received any complaints associated with these issues since introducing the device into the market in 2013. Recall start date: February 27, 2023

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Remote Diagnostic, Tempus Pro.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

73129

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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