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No image published for this recall

Team3 intrapartum and team3 antepartum

Official notice

18 May 2023

Last checked

18 May 2023

Medium riskHealth Canada

An official Health Canada notice concerns Team3 intrapartum and team3 antepartum. As a follow up to the section 64 report sent on April 3, 2023, it has come to our attention that while the upgrade to version 19.4 software has been successful in the vast majority of cases, we have identified an issue when upgrading some units. The issue occurs when a large amount of data has been retained in the Team3 patient database, resulting in the unit resetting when the database is searched. Recall start date: May 5, 2023 Published 2023-05-18.

What to do now

Contact the manufacturer if you require additional information.

Recall number

73675

Official notice

2023-05-18

The hazard

As a follow up to the section 64 report sent on April 3, 2023, it has come to our attention that while the upgrade to version 19.4 software has been successful in the vast majority of cases, we have identified an issue when upgrading some units. The issue occurs when a large amount of data has been retained in the Team3 patient database, resulting in the unit resetting when the database is searched. Recall start date: May 5, 2023

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

73675

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Affected products

Product 1

Affected products - Team3 Intrapartum, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalog number - TEAM3I

Product 2

Affected products - Team3 Antepartum, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalog number - TEAM3A

Risk / hazard

As a follow up to the section 64 report sent on April 3, 2023, it has come to our attention that while the upgrade to version 19.4 software has been successful in the vast majority of cases, we have identified an issue when upgrading some units. The issue occurs when a large amount of data has been retained in the Team3 patient database, resulting in the unit resetting when the database is searched. Recall start date: May 5, 2023

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Huntleigh Healthcare, Team3 Intrapartum And Team3 Antepartum.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

73675

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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