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Tdhistocyto software

Official notice

22 Oct 2024

Last checked

22 Oct 2024

Medium riskHealth Canada

An official Health Canada notice concerns Tdhistocyto software. A software bug was reported by a user site. The end user noticed a discrepancy between the values of a number of additional data displayed in MS Word format compared with what is printed, including what is displayed in the PDF report after validation. When the problem occurs, the PDF report that can be consulted by prescribers does not include the latest updated values of additional data. Recall start date: October 15, 2024 Published 2024-10-22.

What to do now

Contact the manufacturer if you require additional information.

Recall number

76371

Official notice

2024-10-22

The hazard

A software bug was reported by a user site. The end user noticed a discrepancy between the values of a number of additional data displayed in MS Word format compared with what is printed, including what is displayed in the PDF report after validation. When the problem occurs, the PDF report that can be consulted by prescribers does not include the latest updated values of additional data. Recall start date: October 15, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

76371

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Affected products

Product 1

Affected products - TDHistoCyto Software, Lot or serial number - Version 13.61 and later, Model or catalog number - TD-TDH-01

Risk / hazard

A software bug was reported by a user site. The end user noticed a discrepancy between the values of a number of additional data displayed in MS Word format compared with what is printed, including what is displayed in the PDF report after validation. When the problem occurs, the PDF report that can be consulted by prescribers does not include the latest updated values of additional data. Recall start date: October 15, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Technidata S.a.s, Tdhistocyto Software.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

76371

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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