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Subaru
Official notice
1 Mar 2023
Last checked
1 Mar 2023
An official Health Canada notice concerns Subaru. Issue: On certain Crosstrek Hybrid models, the harness terminal that supplies low-voltage power from the converter to the 12 V battery could corrode. Over time, the terminal could break and cause the 12 V battery not to charge. If this happens, the vehicle could suddenly lose drive power. Safety Risk: A loss of power may increase the risk of a crash. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealership to replace the converter terminal mounting bracket. The dealer will also inspect the 12 V output terminals. If there is no corrosion, the dealer will install a protective cap on the terminals. If corrosion is found, the dealer will replace the 12 V output harness and terminals. Published 2023-03-01.
What to do now
Please see corrective actions section below
Recall number
73069
Official notice
2023-03-01
The hazard
The hazard
Issue: On certain Crosstrek Hybrid models, the harness terminal that supplies low-voltage power from the converter to the 12 V battery could corrode. Over time, the terminal could break and cause the 12 V battery not to charge. If this happens, the vehicle could suddenly lose drive power. Safety Risk: A loss of power may increase the risk of a crash. Corrective Actions: Subaru will notify owners by mail and instruct you to take your vehicle to a dealership to replace the converter terminal mounting bracket. The dealer will also inspect the 12 V output terminals. If there is no corrosion, the dealer will install a protective cap on the terminals. If corrosion is found, the dealer will replace the 12 V output harness and terminals.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Subaru.
Source & status
Source & status
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Recall details
Recall details
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Documents, notices & source
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