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Soltive™ premium superpulsed laser system

Official notice

25 Sept 2024

Last checked

25 Sept 2024

Medium riskHealth Canada

An official Health Canada notice concerns Soltive™ premium superpulsed laser system. Olympus received a complaint regarding the SOLTIVE™ Laser System preset laser settings. The term "bladder stone" was incorrectly translated in both Spanish and Portuguese to "kidney stone" (cálculo renal) on the systems' graphical user interface (GUI). As a result of the incorrect Spanish and Portuguese translation from "bladder stone" to "kidney stone" on the GUI, there is a potential to deliver an incorrect or unintended amount of energy to the patient's anatomy. This issue is specific to the preset laser settings and does not affect users who are not utilizing the preset option. Recall start date: September 12, 2024 Published 2024-09-25.

What to do now

Contact the manufacturer if you require additional information.

Recall number

76203

Official notice

2024-09-25

The hazard

Olympus received a complaint regarding the SOLTIVE™ Laser System preset laser settings. The term "bladder stone" was incorrectly translated in both Spanish and Portuguese to "kidney stone" (cálculo renal) on the systems' graphical user interface (GUI). As a result of the incorrect Spanish and Portuguese translation from "bladder stone" to "kidney stone" on the GUI, there is a potential to deliver an incorrect or unintended amount of energy to the patient's anatomy. This issue is specific to the preset laser settings and does not affect users who are not utilizing the preset option. Recall start date: September 12, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

76203

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Affected products

Product 1

Affected products - SOLTIVE™ Premium SuperPulsed Laser System, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalog number - TFL-PLS

Risk / hazard

Olympus received a complaint regarding the SOLTIVE™ Laser System preset laser settings. The term "bladder stone" was incorrectly translated in both Spanish and Portuguese to "kidney stone" (cálculo renal) on the systems' graphical user interface (GUI). As a result of the incorrect Spanish and Portuguese translation from "bladder stone" to "kidney stone" on the GUI, there is a potential to deliver an incorrect or unintended amount of energy to the patient's anatomy. This issue is specific to the preset laser settings and does not affect users who are not utilizing the preset option. Recall start date: September 12, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Gyrus Acmi, Soltive™ Premium Superpulsed Laser System.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

76203

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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