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Solstice s85 and jacuzzi ja85 jap85 pool heat pumps recalled

Official notice

21 Aug 2025

Last checked

21 Aug 2025

High riskHealth Canada

An official Health Canada notice concerns Solstice s85 and jacuzzi ja85 jap85 pool heat pumps recalled. The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C). As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries. Published 2025-08-21.

What to do now

Consumers should register their affected heat pump through the following website: https://avisqualite.ca/en/ to arrange for installation of a replacement part. Pending repair, consumers should maintain the water in their pool to a temperature that is below 90°F (32°C). For more information, consumers can visit https://avisqualite.ca/en/. Please note that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada would like to remind consumers to report any health or safety incidents related to the use of this product or any other consumer product or cosmetic by filling out the Consumer Product Incident Report Form. This recall is also posted on the OECD Global Portal on Product Recalls website. You can visit this site for more information on other international consumer product recalls.

Recall number

77930

Official notice

2025-08-21

The hazard

The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C). As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

77930

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Affected products

Product 1

Season - 2019, Model - JAP85, Serial From - 120591810220100001, Serial To - 120591810220100126

Product 2

Season - 2019, Model - JA85, Serial From - 120621810220100001, Serial To - 120621810220100452

Product 3

Season - 2020, Model - JA85, Serial From - 120621909290100001, Serial To - 120621909290100340

Product 4

Season - 2020, Model - JA85, Serial From - 120622005050100001, Serial To - 120622005050100052

Product 5

Season - 2020, Model - JA85, Serial From - 120622005130100001, Serial To - 120622005130100084

Product 6

Season - 2020, Model - JA85, Serial From - 120622005300100001, Serial To - 120622005300100084

Product 7

Season - 2020, Model - JA85, Serial From - 120622006060100001, Serial To - 120622006060100084

Product 8

Season - 2021, Model - JA85, Serial From - 120622008310100001, Serial To - 120622008310100588

Product 9

Season - 2021, Model - JA85, Serial From - 120622102240100001, Serial To - 120622102240100168

Product 10

Season - 2022, Model - S85, Serial From - 121922109270100001, Serial To - 121922109270100840

Product 11

Season - 2023, Model - S85, Serial From - 121922209270100001, Serial To - 121922209270100672

Risk / hazard

The heat pump may overheat posing a risk of fire in certain weather conditions when the water temperature is set above 90°F (32°C). As of July 22, 2025, the company has received 5 reports of thermal events in Canada, and no reports of injuries.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Solstice Jacuzzi, Solstice S85 And Jacuzzi Ja85 Jap85 Pool Heat Pumps.

Source & status

Source

Health Canada

Tier

official

Category

HOME

App estimate

high

Recall details

Recall number

77930

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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