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Smartdrive mx2+ power assist

Official notice

30 Dec 2024

Last checked

30 Dec 2024

Medium riskHealth Canada

An official Health Canada notice concerns Smartdrive mx2+ power assist. Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues with the speedcontrol dial. Impacted products were manufactured between August 17, 2023 through November 21, 2024. Recall start date: December 30, 2024 Published 2024-12-30.

What to do now

Contact the manufacturer if you require additional information.

Recall number

76773

Official notice

2024-12-30

The hazard

Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues with the speedcontrol dial. Impacted products were manufactured between August 17, 2023 through November 21, 2024. Recall start date: December 30, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

76773

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Affected products

Product 1

Affected products - Smartdrive Mx2+ Power Assist, Lot or serial number - All devices imported between August 2023 - March 2025, Model or catalogue number - MX2-3DCK MX2-3DC

Risk / hazard

Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues with the speedcontrol dial. Impacted products were manufactured between August 17, 2023 through November 21, 2024. Recall start date: December 30, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Max Mobility, Smartdrive Mx2+ Power Assist.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

76773

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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