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Smartdrive mx2+

Official notice

13 Aug 2025

Last checked

13 Aug 2025

Medium riskHealth Canada

An official Health Canada notice concerns Smartdrive mx2+. Max Mobility has initiated a voluntary correction of the speed control dial, a component utilized with the SmartDrive MX2+ Power Assist device (this attaches to parent device manual wheelchairs to provide power assist). Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues and a second issue with cable connectivity with the speed control dial. In December 20, 2024 Permobil issued a recall the speed control dial potentiometer had a material changes in the potentiometer that resulted in voluntary recall due to allegations of continued drive and involuntary movement. (Health Canada Recall RA-76773). Recall start date: August 12, 2025 Published 2025-08-13.

What to do now

Contact the manufacturer if you require additional information.

Recall number

77894

Official notice

2025-08-13

The hazard

Max Mobility has initiated a voluntary correction of the speed control dial, a component utilized with the SmartDrive MX2+ Power Assist device (this attaches to parent device manual wheelchairs to provide power assist). Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues and a second issue with cable connectivity with the speed control dial. In December 20, 2024 Permobil issued a recall the speed control dial potentiometer had a material changes in the potentiometer that resulted in voluntary recall due to allegations of continued drive and involuntary movement. (Health Canada Recall RA-76773). Recall start date: August 12, 2025

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

77894

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Affected products

Product 1

Affected products - SmartDrive MX2+, Lot or serial number - Not applicable., Model or catalog number - MX2-3DCMC

Product 2

Affected products - SmartDrive MX2+, Lot or serial number - Not applicable., Model or catalog number - MX2-3DCK

Product 3

Affected products - SmartDrive MX2+, Lot or serial number - Not applicable., Model or catalog number - MX2-3DC

Risk / hazard

Max Mobility has initiated a voluntary correction of the speed control dial, a component utilized with the SmartDrive MX2+ Power Assist device (this attaches to parent device manual wheelchairs to provide power assist). Through market feedback and subsequent investigation, Max Mobility has identified that a material change with the printed circuit board assembly (PCBA) has caused performance issues and a second issue with cable connectivity with the speed control dial. In December 20, 2024 Permobil issued a recall the speed control dial potentiometer had a material changes in the potentiometer that resulted in voluntary recall due to allegations of continued drive and involuntary movement. (Health Canada Recall RA-76773). Recall start date: August 12, 2025

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Max Mobility, Smartdrive Mx2+.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

77894

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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