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Siemens healthcare magnetom

Official notice

11 Jul 2022

Last checked

11 Jul 2022

Medium riskHealth Canada

An official Health Canada notice concerns Siemens healthcare magnetom. The service pack NXA30A-SP02 is a bug fix update to improve stability and performance of NXVA30A-based MR systems. The service pack includes various internal improvements regarding the robustness of the basic syngo and Numaris functionality. This includes: - latest OSand internal security updates and - higher SW upgrade, boot and service stability. Also it addresses improvements in: - MR View & Go, - Dot engines, - GSP, and general protocol handling and MR measurement. Customer made protocols and WIPs, as well as IDEA package, are not affected. Recall start date: June 28, 2022 Published 2022-07-11.

What to do now

Contact the manufacturer if you require additional information.

Recall number

64352

Official notice

2022-07-11

The hazard

The service pack NXA30A-SP02 is a bug fix update to improve stability and performance of NXVA30A-based MR systems. The service pack includes various internal improvements regarding the robustness of the basic syngo and Numaris functionality. This includes: - latest OSand internal security updates and - higher SW upgrade, boot and service stability. Also it addresses improvements in: - MR View & Go, - Dot engines, - GSP, and general protocol handling and MR measurement. Customer made protocols and WIPs, as well as IDEA package, are not affected. Recall start date: June 28, 2022

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

64352

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Affected products

Product 1

Affected products - Magnetom Aera, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 10432914

Product 2

Affected products - Magnetom Skyra, Lot or serial number - 45166 45087 145249 45934 145034 45961 45186 45370 145335, Model or catalogue number - 10432915

Product 3

Affected products - Magnetom Prisma, Lot or serial number - 166247 166026 66108, Model or catalogue number - 10849582

Product 4

Affected products - Magnetom Prisma Fit, Lot or serial number - 167096 167104, Model or catalogue number - 10849583

Risk / hazard

The service pack NXA30A-SP02 is a bug fix update to improve stability and performance of NXVA30A-based MR systems. The service pack includes various internal improvements regarding the robustness of the basic syngo and Numaris functionality. This includes: - latest OSand internal security updates and - higher SW upgrade, boot and service stability. Also it addresses improvements in: - MR View & Go, - Dot engines, - GSP, and general protocol handling and MR measurement. Customer made protocols and WIPs, as well as IDEA package, are not affected. Recall start date: June 28, 2022

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Siemens.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

64352

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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