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Rifton tram and e-pacer

Official notice

17 Dec 2025

Last checked

17 Dec 2025

Medium riskHealth Canada

An official Health Canada notice concerns Rifton tram and e-pacer. Rifton initiated recalls for TRAM and E-Pacer units due to an unrelated buckle spring failure, which led to replacing the full body support strap assembly. For that recall, rifton ordered a large batch of aluminum stampings (DA53). Because of the unusually large order, the supplier used a different manufacturing process, resulting in some stampings having sharper strap openings. Over time, these sharp edges can abrade and fray the straps, and if not addressed, may cause the strap to fail, creating a fall risk for the user. Published 2025-12-17.

What to do now

Field correction involves installing a body support upgrade kit.

Recall number

81372

Official notice

2025-12-17

The hazard

Rifton initiated recalls for TRAM and E-Pacer units due to an unrelated buckle spring failure, which led to replacing the full body support strap assembly. For that recall, rifton ordered a large batch of aluminum stampings (DA53). Because of the unusually large order, the supplier used a different manufacturing process, resulting in some stampings having sharper strap openings. Over time, these sharp edges can abrade and fray the straps, and if not addressed, may cause the strap to fail, creating a fall risk for the user.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Skus

K320, K310, K660

Other

RA RA-81372

Model Numbers

K320, K310, K660

Recall Numbers

81372

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Affected products

Product 1

Affected products - TRAM, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - K320

Product 2

Affected products - TRAM, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - K310

Product 3

Affected products - E-Pacer, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - K660

Product 4

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - K320

Product 5

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - K310

Product 6

Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - K660

Risk / hazard

Rifton initiated recalls for TRAM and E-Pacer units due to an unrelated buckle spring failure, which led to replacing the full body support strap assembly. For that recall, rifton ordered a large batch of aluminum stampings (DA53). Because of the unusually large order, the supplier used a different manufacturing process, resulting in some stampings having sharper strap openings. Over time, these sharp edges can abrade and fray the straps, and if not addressed, may cause the strap to fail, creating a fall risk for the user.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Community Dba Rifton Equipment.

Source & status

Source

Health Canada

Tier

beta

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

81372

Classification

Type II

Source tier

beta

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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