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Rheo knee and rheo knee xc
Official notice
16 Apr 2024
Last checked
16 Apr 2024
An official Health Canada notice concerns Rheo knee and rheo knee xc. In October 2023 a defect was identified in firmware version BRK3.02.17 which is causing unintended device warnings. In some cases, the warnings trigger device shutdown. Depending on how the user responds to the warnings, the user may experience loss of support which could lead to a fall and potential injury. Recall start date: March 27, 2024 Published 2024-04-16.
What to do now
Follow instructions on update to firmware.
Recall number
75400
Official notice
2024-04-16
The hazard
The hazard
In October 2023 a defect was identified in firmware version BRK3.02.17 which is causing unintended device warnings. In some cases, the warnings trigger device shutdown. Depending on how the user responds to the warnings, the user may experience loss of support which could lead to a fall and potential injury. Recall start date: March 27, 2024
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Ossur Hf, Rheo Knee And Rheo Knee Xc.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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