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RAM - Fiat chrysler automobiles

Official notice

10 Oct 2025

Last checked

10 Oct 2025

Risk not stated by sourceHealth Canada
Watch RAM

An official Health Canada notice concerns RAM - Fiat chrysler automobiles. Issue: On certain vehicles, a software problem could cause the differential housing to become damaged and fail. If this happens, there could be a sudden loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the electric drive module. The dealer will also update the software for the motor control processor, battery processor control module, integrated dual charge module and electric vehicle control unit. Published 2025-10-10.

What to do now

Please see corrective actions section below

Recall number

78290

Official notice

2025-10-10

The hazard

Issue: On certain vehicles, a software problem could cause the differential housing to become damaged and fail. If this happens, there could be a sudden loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the electric drive module. The dealer will also update the software for the motor control processor, battery processor control module, integrated dual charge module and electric vehicle control unit.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

78290

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Affected products

Product 1

Year: 2024, Make: RAM, Model: PROMASTER

Product 2

Year: 2025, Make: RAM, Model: PROMASTER

Risk / hazard

Issue: On certain vehicles, a software problem could cause the differential housing to become damaged and fail. If this happens, there could be a sudden loss of power to the wheels. Note: This recall only affects certain RAM ProMaster battery electric vehicles. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the electric drive module. The dealer will also update the software for the motor control processor, battery processor control module, integrated dual charge module and electric vehicle control unit.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

RAM, Chrysler

Manufacturer

Not provided

Phone

Not provided

Brand: RAM, Chrysler.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

78290

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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