No image published for this recall

No image published for this recall

Qiacube connect mdx

Official notice

2 Dec 2021

Last checked

2 Dec 2021

Critical riskHealth Canada

An official Health Canada notice concerns Qiacube connect mdx. The information detailed on the screen when the info icon is clicked is incorrect and should state that the volume is exact, not a minimal volume. This could cause a user to pipette an incorrect volume which could lead to mistaken results or sample loss. The main screen and user manual are correct but this supplemental information screen could confuse a user. Discovered internally at Qiagen. Recall start date: 2021-11-18 Published 2021-12-02.

What to do now

Contact the manufacturer if you require additional information.

Recall number

63672

Official notice

2021-12-02

The hazard

The information detailed on the screen when the info icon is clicked is incorrect and should state that the volume is exact, not a minimal volume. This could cause a user to pipette an incorrect volume which could lead to mistaken results or sample loss. The main screen and user manual are correct but this supplemental information screen could confuse a user. Discovered internally at Qiagen. Recall start date: 2021-11-18

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

63672

Checked manually this time?

The app alerts you when a new official recall is published — no searching, no checking back.

Turn on recall alerts

Affected products

Product 1

Affected Products - QIAcube Connect MDX, Lot or serial number - S/N: 30011 S/N: 30036, Model or catalog number - 9003070

Risk / hazard

The information detailed on the screen when the info icon is clicked is incorrect and should state that the volume is exact, not a minimal volume. This could cause a user to pipette an incorrect volume which could lead to mistaken results or sample loss. The main screen and user manual are correct but this supplemental information screen could confuse a user. Discovered internally at Qiagen. Recall start date: 2021-11-18

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Qiagen, Qiacube Connect Mdx.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

critical

Recall details

Recall number

63672

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
Something wrong on this page?

Weekly recall digest

Get next week's recalls before you need them.

One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.

The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.

This recall was published 2 Dec 2021. The next one won't wait for you to search.

RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.