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Prismax and thermax systems

Official notice

6 Aug 2025

Last checked

6 Aug 2025

Medium riskHealth Canada

An official Health Canada notice concerns Prismax and thermax systems. Vantive is issuing an urgent medical device correction due to the following three issues: Prismax system alarm T2309: air detected in prime may be raised after priming with a low liquid level in the deaeration chamber. The system correctly detects the presence of air within the disposable set and raises the alarm at the end of priming if the condition is present. Users should follow the on-screen instructions to reprime the disposable set. Prismax system alarm T0830: blood leak detected may be raised when no blood leak is present, or the operator may have difficulty normalizing the blood leak detector (BLD) leading to Prismax system alarms T1313: BLD normalize failed, T0853: normalization failed, or T1205: BLD self-test failure. Operators should follow the on-screen instructions and return the blood in the disposable set if connected to a patient. Thermax system may be unable to detect the presence of a bag on the Thermax blood warmer unit leading to difficulty setting up therapy, or Prismax system alarm T2284: Thermax disposable not inserted. Operators should follow the on-screen instructions and return the blood in the disposable set if connected to a patient. Recall start date: July 28, 2025 Published 2025-08-06.

What to do now

Contact the manufacturer if you require additional information.

Recall number

77814

Official notice

2025-08-06

The hazard

Vantive is issuing an urgent medical device correction due to the following three issues: Prismax system alarm T2309: air detected in prime may be raised after priming with a low liquid level in the deaeration chamber. The system correctly detects the presence of air within the disposable set and raises the alarm at the end of priming if the condition is present. Users should follow the on-screen instructions to reprime the disposable set. Prismax system alarm T0830: blood leak detected may be raised when no blood leak is present, or the operator may have difficulty normalizing the blood leak detector (BLD) leading to Prismax system alarms T1313: BLD normalize failed, T0853: normalization failed, or T1205: BLD self-test failure. Operators should follow the on-screen instructions and return the blood in the disposable set if connected to a patient. Thermax system may be unable to detect the presence of a bag on the Thermax blood warmer unit leading to difficulty setting up therapy, or Prismax system alarm T2284: Thermax disposable not inserted. Operators should follow the on-screen instructions and return the blood in the disposable set if connected to a patient. Recall start date: July 28, 2025

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

77814

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Affected products

Product 1

Affected products - Thermax Blood Warmer Units, Lot or serial number - All lots., Model or catalogue number - 955515

Product 2

Affected products - Prismax Systems, Lot or serial number - All lots., Model or catalogue number - 955558

Product 3

Affected products - Prismax Systems, Lot or serial number - All lots., Model or catalogue number - 955725

Risk / hazard

Vantive is issuing an urgent medical device correction due to the following three issues: Prismax system alarm T2309: air detected in prime may be raised after priming with a low liquid level in the deaeration chamber. The system correctly detects the presence of air within the disposable set and raises the alarm at the end of priming if the condition is present. Users should follow the on-screen instructions to reprime the disposable set. Prismax system alarm T0830: blood leak detected may be raised when no blood leak is present, or the operator may have difficulty normalizing the blood leak detector (BLD) leading to Prismax system alarms T1313: BLD normalize failed, T0853: normalization failed, or T1205: BLD self-test failure. Operators should follow the on-screen instructions and return the blood in the disposable set if connected to a patient. Thermax system may be unable to detect the presence of a bag on the Thermax blood warmer unit leading to difficulty setting up therapy, or Prismax system alarm T2284: Thermax disposable not inserted. Operators should follow the on-screen instructions and return the blood in the disposable set if connected to a patient. Recall start date: July 28, 2025

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Baxter Healthcare, Prismax And Thermax.

Source & status

Source

Health Canada

Tier

official

Category

HOME

Classification

Type II

App estimate

medium

Recall details

Recall number

77814

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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