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Portrait hswxb

Official notice

29 Apr 2025

Last checked

29 Apr 2025

Medium riskHealth Canada

An official Health Canada notice concerns Portrait hswxb. GE Healthcare has become aware of a software issue that prevents "spo2 probe off" and "check resp patch" alarms initiated before or during reboot from being displayed after the reboot on certain Portrait™ Mobile Patient Monitor (hub) systems. Recall start date: April 16, 2025 Published 2025-04-29.

What to do now

No impacted units have been sold in Canada. They are located at the importer's site.

Recall number

77359

Official notice

2025-04-29

The hazard

GE Healthcare has become aware of a software issue that prevents "spo2 probe off" and "check resp patch" alarms initiated before or during reboot from being displayed after the reboot on certain Portrait™ Mobile Patient Monitor (hub) systems. Recall start date: April 16, 2025

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

77359

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Affected products

Product 1

Affected products - Portrait HSWXB, Lot or serial number - SRW24120053SA SRW24120050SA, Model or catalogue number - 5700219-11

Risk / hazard

GE Healthcare has become aware of a software issue that prevents "spo2 probe off" and "check resp patch" alarms initiated before or during reboot from being displayed after the reboot on certain Portrait™ Mobile Patient Monitor (hub) systems. Recall start date: April 16, 2025

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: GE Healthcare Finland, Portrait Hswxb.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

77359

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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