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Polaris

Official notice

24 Apr 2017

Last checked

24 Apr 2017

Medium riskHealth Canada

An official Health Canada notice concerns Polaris. On certain ATV’s, there is an error within the software which controls the electric power steering (EPS) module. In the event of a lost or intermittent connection to the EPS module, the power steering software would calibrate the steering to roughly five times the ordinary power steering resistance or two times unassisted, manual steering resistance. This sudden increase in steering resistance would unexpectedly increase steering effort, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the software that controls the EPS unit, which will turn off the steering assist, rather an increase steering resistance if a connection fault is detected. Note: In the interim, owners are advised to stop riding their ATV until the defect has been repaired. Published 2017-04-24.

What to do now

Please see corrective actions section below

Recall number

68250

Official notice

2017-04-24

The hazard

On certain ATV’s, there is an error within the software which controls the electric power steering (EPS) module. In the event of a lost or intermittent connection to the EPS module, the power steering software would calibrate the steering to roughly five times the ordinary power steering resistance or two times unassisted, manual steering resistance. This sudden increase in steering resistance would unexpectedly increase steering effort, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the software that controls the EPS unit, which will turn off the steering assist, rather an increase steering resistance if a connection fault is detected. Note: In the interim, owners are advised to stop riding their ATV until the defect has been repaired.

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

68250

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Affected products

Product 1

2017 | POLARIS | SCRAMBLER XP 1000, 2017 | POLARIS | SPORTSMAN 450, 2017 | POLARIS | SPORTSMAN 570, 2017 | POLARIS | SPORTSMAN 570 TOURING, 2017 | POLARIS | SPORTSMAN 850, 2017 | POLARIS | SPORTSMAN X2 570, 2017 | POLARIS | SPORTSMAN XP 1000

Risk / hazard

On certain ATV’s, there is an error within the software which controls the electric power steering (EPS) module. In the event of a lost or intermittent connection to the EPS module, the power steering software would calibrate the steering to roughly five times the ordinary power steering resistance or two times unassisted, manual steering resistance. This sudden increase in steering resistance would unexpectedly increase steering effort, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will update the software that controls the EPS unit, which will turn off the steering assist, rather an increase steering resistance if a connection fault is detected. Note: In the interim, owners are advised to stop riding their ATV until the defect has been repaired.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Polaris.

Source & status

Source

Health Canada

Tier

official

Category

HOME

App estimate

medium

Recall details

Recall number

68250

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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