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Philips achieva and intera systems
Official notice
4 Jun 2025
Last checked
4 Jun 2025
An official Health Canada notice concerns Philips achieva and intera systems. Philips has identified an issue where a specific component failure in the gradient coil of the affected 1.5T MR systems listed in this letter may act as a heat source with a potential to produce smoke and/or fire. If the component failure occurs, the user may observe the following: Repeated scan abort error messages due to gradient amplifier fault detection, described in section 4. Unusual noise from the system in the examination or technical room Smoke and/or fire from within the system Recall start date: October 25, 2023 Update (2025-06-04): Philips has identified additional MR systems (Intera 1.5T). Published 2025-06-04.
What to do now
Contact the manufacturer if you require additional information.
Recall number
74545
Official notice
2025-06-04
The hazard
The hazard
Philips has identified an issue where a specific component failure in the gradient coil of the affected 1.5T MR systems listed in this letter may act as a heat source with a potential to produce smoke and/or fire. If the component failure occurs, the user may observe the following: Repeated scan abort error messages due to gradient amplifier fault detection, described in section 4. Unusual noise from the system in the examination or technical room Smoke and/or fire from within the system Recall start date: October 25, 2023 Update (2025-06-04): Philips has identified additional MR systems (Intera 1.5T).
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Philips.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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