No image published for this recall

No image published for this recall

Pentax medical video processors

Official notice

28 Feb 2025

Last checked

28 Feb 2025

Medium riskHealth Canada

An official Health Canada notice concerns Pentax medical video processors. Under certain conditions, during endoscopic procedures using a combination of the Pentax Medical Video Processor EPK-I8020C and the Pentax Medical Video Upper GI Scope EG29-I20C, the observed image can become reddish or dark. Globally, Pentax has received 32 complaints related to this issue. The users have observed smoke-like steam and noted that the light guide at the tip is hot during use / after the endoscope is removed from the patient, and may cause thermal injury to the patient's mucous membranes. These phenomena occur when substances such as mucus and blood attached to the light guide (illumination part) at the distal end of the endoscope absorb the illumination light from the light source to the maximum extent, causing it to heat up and coagulate. They are more likely to occur in OE (optical enhancement) mode but have also been observed with white light. Although the existing instructions for use already include cautionary statements to contemplate the risk of harm observed, Pentax Medical is issuing this customer communication to further reduce the potential health risk. Recall start date: February 18, 2025 Published 2025-02-28.

What to do now

Contact the manufacturer if you require additional information.

Recall number

77039

Official notice

2025-02-28

The hazard

Under certain conditions, during endoscopic procedures using a combination of the Pentax Medical Video Processor EPK-I8020C and the Pentax Medical Video Upper GI Scope EG29-I20C, the observed image can become reddish or dark. Globally, Pentax has received 32 complaints related to this issue. The users have observed smoke-like steam and noted that the light guide at the tip is hot during use / after the endoscope is removed from the patient, and may cause thermal injury to the patient's mucous membranes. These phenomena occur when substances such as mucus and blood attached to the light guide (illumination part) at the distal end of the endoscope absorb the illumination light from the light source to the maximum extent, causing it to heat up and coagulate. They are more likely to occur in OE (optical enhancement) mode but have also been observed with white light. Although the existing instructions for use already include cautionary statements to contemplate the risk of harm observed, Pentax Medical is issuing this customer communication to further reduce the potential health risk. Recall start date: February 18, 2025

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

77039

Checked manually this time?

The app alerts you when a new official recall is published — no searching, no checking back.

Turn on recall alerts

Affected products

Product 1

Affected products - Pentax Medical Video Processor, Lot or serial number - All lots., Model or catalogue number - EPK-I8020C

Product 2

Affected products - Pentax Medical Video Colonoscope, Lot or serial number - All lots., Model or catalogue number - EC38-I20CL EC34-I20CL EC38-I20CWL

Product 3

Affected products - Pentax Medical Video Upper GI Scope, Lot or serial number - All lots., Model or catalogue number - EG27-I20C EG29-I20C

Risk / hazard

Under certain conditions, during endoscopic procedures using a combination of the Pentax Medical Video Processor EPK-I8020C and the Pentax Medical Video Upper GI Scope EG29-I20C, the observed image can become reddish or dark. Globally, Pentax has received 32 complaints related to this issue. The users have observed smoke-like steam and noted that the light guide at the tip is hot during use / after the endoscope is removed from the patient, and may cause thermal injury to the patient's mucous membranes. These phenomena occur when substances such as mucus and blood attached to the light guide (illumination part) at the distal end of the endoscope absorb the illumination light from the light source to the maximum extent, causing it to heat up and coagulate. They are more likely to occur in OE (optical enhancement) mode but have also been observed with white light. Although the existing instructions for use already include cautionary statements to contemplate the risk of harm observed, Pentax Medical is issuing this customer communication to further reduce the potential health risk. Recall start date: February 18, 2025

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Hoya, Pentax Medical Video Processors.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

77039

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
Something wrong on this page?

Weekly recall digest

Get next week's recalls before you need them.

One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.

The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.

This recall was published 28 Feb 2025. The next one won't wait for you to search.

RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.