
No image published for this recall
An official Health Canada notice concerns Panorama hfo. Philips has been informed of an event in which the structural integrity of the Panorama 1.0T HFO system components failed due to unintended excessive pressure buildup of helium gas during a magnet quench. During a quench, a large amount of helium evaporates and is vented outside the building through a venting system. If an unknown blockage is present in the venting system and the pressure exceeds design limits, the structural integrity of the system may be compromised. The magnet may experience an unsolicited quench during normal use or will quench when initiated in an emergency situation by the operator pressing the magnet emergency stop button. Philips has received one (1) complaint of system and property damage after quenching the magnet on Panorama 1.0T systems as of November 2023. There was no report of injury or serious harm. Philips received a complaint on October 3rd, 2023 regarding a quench that occurred on a Panorama 1.0T system on October 2nd, 2023. The system was about to be decommissioned. It was decided that the magnet would be quenched to remove the magnetic field as part of decommissioning. The quench was triggered via the emergency magnet off/ERDU (emergency run down unit) button. After the button was pressed, involved persons went outside the building to observe the helium vent exit for a plume coming out. Upon return to the exam room the system and its environment was found to have sustained damage. Recall Start Date: October 3, 2023 Published 2023-11-30.
What to do now
Contact the manufacturer if you require additional information.
Recall number
74657
Official notice
2023-11-30
The hazard
The hazard
Philips has been informed of an event in which the structural integrity of the Panorama 1.0T HFO system components failed due to unintended excessive pressure buildup of helium gas during a magnet quench. During a quench, a large amount of helium evaporates and is vented outside the building through a venting system. If an unknown blockage is present in the venting system and the pressure exceeds design limits, the structural integrity of the system may be compromised. The magnet may experience an unsolicited quench during normal use or will quench when initiated in an emergency situation by the operator pressing the magnet emergency stop button. Philips has received one (1) complaint of system and property damage after quenching the magnet on Panorama 1.0T systems as of November 2023. There was no report of injury or serious harm. Philips received a complaint on October 3rd, 2023 regarding a quench that occurred on a Panorama 1.0T system on October 2nd, 2023. The system was about to be decommissioned. It was decided that the magnet would be quenched to remove the magnetic field as part of decommissioning. The quench was triggered via the emergency magnet off/ERDU (emergency run down unit) button. After the button was pressed, involved persons went outside the building to observe the helium vent exit for a plume coming out. Upon return to the exam room the system and its environment was found to have sustained damage. Recall Start Date: October 3, 2023
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
Checked manually this time?
The app alerts you when a new official recall is published — no searching, no checking back.
Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Philips, Panorama Hfo.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeWeekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.
This recall was published 30 Nov 2023. The next one won't wait for you to search.
RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.