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Panorama hfo

Official notice

30 Nov 2023

Last checked

30 Nov 2023

High riskHealth Canada

An official Health Canada notice concerns Panorama hfo. Philips has been informed of an event in which the structural integrity of the Panorama 1.0T HFO system components failed due to unintended excessive pressure buildup of helium gas during a magnet quench. During a quench, a large amount of helium evaporates and is vented outside the building through a venting system. If an unknown blockage is present in the venting system and the pressure exceeds design limits, the structural integrity of the system may be compromised. The magnet may experience an unsolicited quench during normal use or will quench when initiated in an emergency situation by the operator pressing the magnet emergency stop button. Philips has received one (1) complaint of system and property damage after quenching the magnet on Panorama 1.0T systems as of November 2023. There was no report of injury or serious harm. Philips received a complaint on October 3rd, 2023 regarding a quench that occurred on a Panorama 1.0T system on October 2nd, 2023. The system was about to be decommissioned. It was decided that the magnet would be quenched to remove the magnetic field as part of decommissioning. The quench was triggered via the emergency magnet off/ERDU (emergency run down unit) button. After the button was pressed, involved persons went outside the building to observe the helium vent exit for a plume coming out. Upon return to the exam room the system and its environment was found to have sustained damage. Recall Start Date: October 3, 2023 Published 2023-11-30.

What to do now

Contact the manufacturer if you require additional information.

Recall number

74657

Official notice

2023-11-30

The hazard

Philips has been informed of an event in which the structural integrity of the Panorama 1.0T HFO system components failed due to unintended excessive pressure buildup of helium gas during a magnet quench. During a quench, a large amount of helium evaporates and is vented outside the building through a venting system. If an unknown blockage is present in the venting system and the pressure exceeds design limits, the structural integrity of the system may be compromised. The magnet may experience an unsolicited quench during normal use or will quench when initiated in an emergency situation by the operator pressing the magnet emergency stop button. Philips has received one (1) complaint of system and property damage after quenching the magnet on Panorama 1.0T systems as of November 2023. There was no report of injury or serious harm. Philips received a complaint on October 3rd, 2023 regarding a quench that occurred on a Panorama 1.0T system on October 2nd, 2023. The system was about to be decommissioned. It was decided that the magnet would be quenched to remove the magnetic field as part of decommissioning. The quench was triggered via the emergency magnet off/ERDU (emergency run down unit) button. After the button was pressed, involved persons went outside the building to observe the helium vent exit for a plume coming out. Upon return to the exam room the system and its environment was found to have sustained damage. Recall Start Date: October 3, 2023

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

74657

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Affected products

Product 1

Affected products - Panorama HFO, Lot or serial number - All lots., Model or catalog number - PANORAMA HFO

Risk / hazard

Philips has been informed of an event in which the structural integrity of the Panorama 1.0T HFO system components failed due to unintended excessive pressure buildup of helium gas during a magnet quench. During a quench, a large amount of helium evaporates and is vented outside the building through a venting system. If an unknown blockage is present in the venting system and the pressure exceeds design limits, the structural integrity of the system may be compromised. The magnet may experience an unsolicited quench during normal use or will quench when initiated in an emergency situation by the operator pressing the magnet emergency stop button. Philips has received one (1) complaint of system and property damage after quenching the magnet on Panorama 1.0T systems as of November 2023. There was no report of injury or serious harm. Philips received a complaint on October 3rd, 2023 regarding a quench that occurred on a Panorama 1.0T system on October 2nd, 2023. The system was about to be decommissioned. It was decided that the magnet would be quenched to remove the magnetic field as part of decommissioning. The quench was triggered via the emergency magnet off/ERDU (emergency run down unit) button. After the button was pressed, involved persons went outside the building to observe the helium vent exit for a plume coming out. Upon return to the exam room the system and its environment was found to have sustained damage. Recall Start Date: October 3, 2023

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Philips, Panorama Hfo.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type I

App estimate

high

Recall details

Recall number

74657

Classification

Type I

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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