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Onetouch reveal mobile app (ios andriod)
Official notice
2 Aug 2022
Last checked
2 Aug 2022
An official Health Canada notice concerns Onetouch reveal mobile app (ios andriod). For some insulin mentor feature users, there is an overlap in their time-intervals. This causes the system to provide an incorrect insulin recommendation to the user and could potentially result in a deviation from the value the user should be getting. Recall start date: July 18, 2022 Published 2022-08-02.
What to do now
Contact the manufacturer if you require additional information.
Recall number
64420
Official notice
2022-08-02
The hazard
The hazard
For some insulin mentor feature users, there is an overlap in their time-intervals. This causes the system to provide an incorrect insulin recommendation to the user and could potentially result in a deviation from the value the user should be getting. Recall start date: July 18, 2022
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Turn on recall alertsAffected products
Affected products
Product 1
Product 2
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Lifescan, Onetouch Reveal Mobile App.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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