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Nissan

Official notice

31 Jan 2024

Last checked

31 Jan 2024

Critical riskHealth Canada

An official Health Canada notice concerns Nissan. Issue: On vehicles equipped with a jackknife-type folding key, over time the key blade may not stay locked in the fully extended (open) position. If you drive the vehicle with the key in the partially folded position, you could bump the ignition key and turn the engine off. This can cause a sudden loss of engine power, power steering and power brakes. This could also cause the airbags not to deploy in a crash. Note: This recall only affects vehicles that have an "S" trim level. Safety Risk: Airbags that do not deploy in a crash could create an increased risk of injury. A loss of power brakes can cause a sudden increase in brake pedal force and lead to an increase in stopping distance. A loss of power steering assist can cause a sudden increase in steering effort. A sudden loss of engine power could also increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and advise you not to attach any accessories to the key fob, and to ensure that the key is fully extended before driving. As an interim repair, a dealer will install a fastener in the key slot to prevent the key from folding. Once replacement parts are available, you will need to return to a dealership to have a spacer inserted into the slot of the key fob that will stop if from collapsing. Published 2024-01-31.

What to do now

Please see corrective actions section below

Recall number

72999

Official notice

2024-01-31

The hazard

Issue: On vehicles equipped with a jackknife-type folding key, over time the key blade may not stay locked in the fully extended (open) position. If you drive the vehicle with the key in the partially folded position, you could bump the ignition key and turn the engine off. This can cause a sudden loss of engine power, power steering and power brakes. This could also cause the airbags not to deploy in a crash. Note: This recall only affects vehicles that have an "S" trim level. Safety Risk: Airbags that do not deploy in a crash could create an increased risk of injury. A loss of power brakes can cause a sudden increase in brake pedal force and lead to an increase in stopping distance. A loss of power steering assist can cause a sudden increase in steering effort. A sudden loss of engine power could also increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and advise you not to attach any accessories to the key fob, and to ensure that the key is fully extended before driving. As an interim repair, a dealer will install a fastener in the key slot to prevent the key from folding. Once replacement parts are available, you will need to return to a dealership to have a spacer inserted into the slot of the key fob that will stop if from collapsing.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72999

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Affected products

Product 1

Year: 2014, Make: NISSAN, Model: ROGUE

Product 2

Year: 2015, Make: NISSAN, Model: ROGUE

Product 3

Year: 2016, Make: NISSAN, Model: ROGUE

Product 4

Year: 2017, Make: NISSAN, Model: ROGUE

Product 5

Year: 2017, Make: NISSAN, Model: QASHQAI

Product 6

Year: 2018, Make: NISSAN, Model: ROGUE

Product 7

Year: 2018, Make: NISSAN, Model: QASHQAI

Product 8

Year: 2019, Make: NISSAN, Model: QASHQAI

Product 9

Year: 2019, Make: NISSAN, Model: ROGUE

Product 10

Year: 2020, Make: NISSAN, Model: QASHQAI

Product 11

Year: 2020, Make: NISSAN, Model: ROGUE

Product 12

Year: 2021, Make: NISSAN, Model: QASHQAI

Product 13

Year: 2022, Make: NISSAN, Model: QASHQAI

Risk / hazard

Issue: On vehicles equipped with a jackknife-type folding key, over time the key blade may not stay locked in the fully extended (open) position. If you drive the vehicle with the key in the partially folded position, you could bump the ignition key and turn the engine off. This can cause a sudden loss of engine power, power steering and power brakes. This could also cause the airbags not to deploy in a crash. Note: This recall only affects vehicles that have an "S" trim level. Safety Risk: Airbags that do not deploy in a crash could create an increased risk of injury. A loss of power brakes can cause a sudden increase in brake pedal force and lead to an increase in stopping distance. A loss of power steering assist can cause a sudden increase in steering effort. A sudden loss of engine power could also increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and advise you not to attach any accessories to the key fob, and to ensure that the key is fully extended before driving. As an interim repair, a dealer will install a fastener in the key slot to prevent the key from folding. Once replacement parts are available, you will need to return to a dealership to have a spacer inserted into the slot of the key fob that will stop if from collapsing.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Nissan.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

critical

Recall details

Recall number

72999

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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