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Nissan
Official notice
3 Jan 2024
Last checked
3 Jan 2024
An official Health Canada notice concerns Nissan. Issue: Under certain conditions, a software problem could cause the in-vehicle infotainment system to continuously reboot. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and ask you to make an appointment with your local dealer to update the in-vehicle infotainment system software. For vehicles with over-the-air (OTA) update capability, Nissan will send a wireless over-the-air software update to each vehicle. Published 2024-01-03.
What to do now
Please see corrective actions section below
Recall number
72148
Official notice
2024-01-03
The hazard
The hazard
Issue: Under certain conditions, a software problem could cause the in-vehicle infotainment system to continuously reboot. If this happens, the rearview camera image will not appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Nissan will notify owners by mail and ask you to make an appointment with your local dealer to update the in-vehicle infotainment system software. For vehicles with over-the-air (OTA) update capability, Nissan will send a wireless over-the-air software update to each vehicle.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Nissan.
Source & status
Source & status
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Category
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Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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