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An official Health Canada notice concerns New flyer. On certain buses, the software for the Electric Transit Operator (ETO) control module which controls the rear passenger exit door may contain an error. This could result in a higher than required output torque from the ETO control module when the door is in a fully open position, which over time may result in a fracture of the rear door roller plate. If the roller plate fails there is a potential for the rear door to open inadvertently while the bus is in motion, which would increase the risk for injury to vehicle occupants, and/or result in damage to property. Correction: Dealers will reprogram the ETO control module, and replace both rear door roller plates with more robust versions. Published 2016-04-25.
What to do now
Please see corrective actions section below
Recall number
68935
Official notice
2016-04-25
The hazard
The hazard
On certain buses, the software for the Electric Transit Operator (ETO) control module which controls the rear passenger exit door may contain an error. This could result in a higher than required output torque from the ETO control module when the door is in a fully open position, which over time may result in a fracture of the rear door roller plate. If the roller plate fails there is a potential for the rear door to open inadvertently while the bus is in motion, which would increase the risk for injury to vehicle occupants, and/or result in damage to property. Correction: Dealers will reprogram the ETO control module, and replace both rear door roller plates with more robust versions.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Affected products
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Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: New Flyer.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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