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No image published for this recall

Mobilediagnost wdr

Official notice

30 May 2024

Last checked

30 May 2024

Medium riskHealth Canada

An official Health Canada notice concerns Mobilediagnost wdr. Philips has been made aware by supplier Sedecal of a potential problem related to interference between the steel cable and metal plate in the carriage of MobileDiagnost wDR systems' telescopic arm. The potential interference is caused by the shape of the cable's crimped terminals. This issue may result in failure of the anti-fall system which would prevent the telescopic arm from falling if the steel cable breaks. If the steel cable breaks and the anti-fall system does not activate, the telescopic arm may fall on operators, patients, or service personnel. Philips has not received any reports of this issue or harm as of April 2024. Recall start date: May 17, 2024 Published 2024-05-30.

What to do now

Contact the manufacturer if you require additional information.

Recall number

75593

Official notice

2024-05-30

The hazard

Philips has been made aware by supplier Sedecal of a potential problem related to interference between the steel cable and metal plate in the carriage of MobileDiagnost wDR systems' telescopic arm. The potential interference is caused by the shape of the cable's crimped terminals. This issue may result in failure of the anti-fall system which would prevent the telescopic arm from falling if the steel cable breaks. If the steel cable breaks and the anti-fall system does not activate, the telescopic arm may fall on operators, patients, or service personnel. Philips has not received any reports of this issue or harm as of April 2024. Recall start date: May 17, 2024

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

75593

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Affected products

Product 1

Affected product - MobileDiagnost wDR, Lot or serial number - More than 10 numbers, contact manufacturer., Model or catalogue number - 9890 010 8952X

Risk / hazard

Philips has been made aware by supplier Sedecal of a potential problem related to interference between the steel cable and metal plate in the carriage of MobileDiagnost wDR systems' telescopic arm. The potential interference is caused by the shape of the cable's crimped terminals. This issue may result in failure of the anti-fall system which would prevent the telescopic arm from falling if the steel cable breaks. If the steel cable breaks and the anti-fall system does not activate, the telescopic arm may fall on operators, patients, or service personnel. Philips has not received any reports of this issue or harm as of April 2024. Recall start date: May 17, 2024

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Philips, Mobilediagnost Wdr.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

75593

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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