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Mercedes-benz

Official notice

24 Feb 2025

Last checked

24 Feb 2025

Medium riskHealth Canada

An official Health Canada notice concerns Mercedes-benz. Issue: On certain electric vehicles, the drive gear in the rear axle drivetrain may not have been properly welded. As a result, the weld for the drive gear could break and cause a loss of power to the wheels. Additionally, the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain eSprinter models. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear axle electric drivetrain. Published 2025-02-24.

What to do now

Please see corrective actions section below

Recall number

77022

Official notice

2025-02-24

The hazard

Issue: On certain electric vehicles, the drive gear in the rear axle drivetrain may not have been properly welded. As a result, the weld for the drive gear could break and cause a loss of power to the wheels. Additionally, the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain eSprinter models. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear axle electric drivetrain.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

77022

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Affected products

Product 1

Year: 2024, Make: MERCEDES-BENZ, Model: SPRINTER

Risk / hazard

Issue: On certain electric vehicles, the drive gear in the rear axle drivetrain may not have been properly welded. As a result, the weld for the drive gear could break and cause a loss of power to the wheels. Additionally, the vehicle could move when it's parked and the parking brake isn't applied. Note: This recall only affects certain eSprinter models. Safety Risk: A loss of power to the wheels or a parked vehicle that moves suddenly could create the risk of an injury and/or a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the rear axle electric drivetrain.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

77022

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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