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No image published for this recall

Mercedes-benz

Official notice

18 Dec 2023

Last checked

18 Dec 2023

Medium riskHealth Canada

An official Health Canada notice concerns Mercedes-benz. Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Note: This is an expansion of Transport Canada recall 2021-170. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel. Published 2023-12-18.

What to do now

Please see corrective actions section below

Recall number

74762

Official notice

2023-12-18

The hazard

Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Note: This is an expansion of Transport Canada recall 2021-170. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

74762

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Affected products

Product 1

Year: 2014, Make: MERCEDES-BENZ, Model: GLA CLASS

Product 2

Year: 2014, Make: MERCEDES-BENZ, Model: GLC CLASS

Product 3

Year: 2014, Make: MERCEDES-BENZ, Model: CLA CLASS

Product 4

Year: 2014, Make: MERCEDES-BENZ, Model: C CLASS

Product 5

Year: 2015, Make: MERCEDES-BENZ, Model: GLC CLASS

Product 6

Year: 2015, Make: MERCEDES-BENZ, Model: CLA CLASS

Product 7

Year: 2015, Make: MERCEDES-BENZ, Model: GLA CLASS

Product 8

Year: 2015, Make: MERCEDES-BENZ, Model: C CLASS

Product 9

Year: 2016, Make: MERCEDES-BENZ, Model: GLC CLASS

Product 10

Year: 2016, Make: MERCEDES-BENZ, Model: GLA CLASS

Product 11

Year: 2016, Make: MERCEDES-BENZ, Model: CLA CLASS

Product 12

Year: 2016, Make: MERCEDES-BENZ, Model: C CLASS

Product 13

Year: 2017, Make: MERCEDES-BENZ, Model: CLA CLASS

Product 14

Year: 2017, Make: MERCEDES-BENZ, Model: GLA CLASS

Product 15

Year: 2017, Make: MERCEDES-BENZ, Model: GLC CLASS

Product 16

Year: 2017, Make: MERCEDES-BENZ, Model: C CLASS

Product 17

Year: 2018, Make: MERCEDES-BENZ, Model: GLA CLASS

Product 18

Year: 2018, Make: MERCEDES-BENZ, Model: C CLASS

Product 19

Year: 2018, Make: MERCEDES-BENZ, Model: GLC CLASS

Product 20

Year: 2018, Make: MERCEDES-BENZ, Model: CLA CLASS

Product 21

Year: 2019, Make: MERCEDES-BENZ, Model: GLC CLASS

Product 22

Year: 2019, Make: MERCEDES-BENZ, Model: C CLASS

Product 23

Year: 2019, Make: MERCEDES-BENZ, Model: CLA CLASS

Product 24

Year: 2019, Make: MERCEDES-BENZ, Model: GLA CLASS

Product 25

Year: 2020, Make: MERCEDES-BENZ, Model: CLA CLASS

Product 26

Year: 2020, Make: MERCEDES-BENZ, Model: GLA CLASS

Product 27

Year: 2020, Make: MERCEDES-BENZ, Model: C CLASS

Product 28

Year: 2020, Make: MERCEDES-BENZ, Model: GLC CLASS

Risk / hazard

Issue: On certain vehicles, the plastic panel located between the windshield and the panoramic sunroof may not have been attached correctly during a prior service repair. Over time, the panel could loosen and separate from the vehicle. Note: This is an expansion of Transport Canada recall 2021-170. Safety Risk: A panel that detaches from a moving vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and advise you to take your vehicle to a dealership to replace the front roof panel.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

74762

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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