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Mercedes-benz
Official notice
27 Sept 2023
Last checked
27 Sept 2023
An official Health Canada notice concerns Mercedes-benz. Issue: On certain vehicles, the recovery eye (tow hook) may not screw into the front crossmember properly. As a result, the recovery eye could become loose when a vehicle is being loaded or transported. Safety Risk: A towing eye that comes loose during loading or transport could create an increased risk of crash and/or injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the front crossmember and replace it if necessary. Published 2023-09-27.
What to do now
Please see corrective actions section below
Recall number
74298
Official notice
2023-09-27
The hazard
The hazard
Issue: On certain vehicles, the recovery eye (tow hook) may not screw into the front crossmember properly. As a result, the recovery eye could become loose when a vehicle is being loaded or transported. Safety Risk: A towing eye that comes loose during loading or transport could create an increased risk of crash and/or injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the front crossmember and replace it if necessary.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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