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Mercedes-benz

Official notice

18 Sept 2024

Last checked

18 Sept 2024

Medium riskHealth Canada

An official Health Canada notice concerns Mercedes-benz. Issue: On certain vehicles, the battery management system (BMS) may not warn the driver if there is a problem with the monitoring system for the high-voltage battery. Safety Risk: A battery monitoring system that doesn't warn of a problem with a high-voltage battery could create a risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the battery management system software. Published 2024-09-18.

What to do now

Please see corrective actions section below

Recall number

73651

Official notice

2024-09-18

The hazard

Issue: On certain vehicles, the battery management system (BMS) may not warn the driver if there is a problem with the monitoring system for the high-voltage battery. Safety Risk: A battery monitoring system that doesn't warn of a problem with a high-voltage battery could create a risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the battery management system software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

73651

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Affected products

Product 1

Year: 2022, Make: MERCEDES-BENZ, Model: EQS CLASS

Product 2

Year: 2022, Make: MERCEDES-BENZ, Model: EQS SEDAN

Risk / hazard

Issue: On certain vehicles, the battery management system (BMS) may not warn the driver if there is a problem with the monitoring system for the high-voltage battery. Safety Risk: A battery monitoring system that doesn't warn of a problem with a high-voltage battery could create a risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the battery management system software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

73651

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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