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Mercedes-benz

Official notice

14 May 2025

Last checked

14 May 2025

Medium riskHealth Canada

An official Health Canada notice concerns Mercedes-benz. Issue: On certain vehicles, the sunroof glass may not be properly attached to the sliding roof frame. Over time, the glass can become loose and could separate from the vehicle. Note: Vehicles that were inspected under Transport Canada recalls 2019-668 and 2021-478 also require this inspection. Safety Risk: A sunroof that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bonding of the sunroof glass. Dealers will replace the sliding roof, if necessary. Published 2025-05-14.

What to do now

Please see corrective actions section below

Recall number

72494

Official notice

2025-05-14

The hazard

Issue: On certain vehicles, the sunroof glass may not be properly attached to the sliding roof frame. Over time, the glass can become loose and could separate from the vehicle. Note: Vehicles that were inspected under Transport Canada recalls 2019-668 and 2021-478 also require this inspection. Safety Risk: A sunroof that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bonding of the sunroof glass. Dealers will replace the sliding roof, if necessary.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72494

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Affected products

Product 1

Year: 2001, Make: MERCEDES-BENZ, Model: E CLASS

Product 2

Year: 2001, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 3

Year: 2001, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 4

Year: 2001, Make: MERCEDES-BENZ, Model: C CLASS

Product 5

Year: 2002, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 6

Year: 2002, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 7

Year: 2002, Make: MERCEDES-BENZ, Model: E CLASS

Product 8

Year: 2002, Make: MERCEDES-BENZ, Model: C CLASS

Product 9

Year: 2003, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 10

Year: 2003, Make: MERCEDES-BENZ, Model: C CLASS

Product 11

Year: 2003, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 12

Year: 2003, Make: MERCEDES-BENZ, Model: E CLASS

Product 13

Year: 2004, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 14

Year: 2004, Make: MERCEDES-BENZ, Model: E CLASS

Product 15

Year: 2004, Make: MERCEDES-BENZ, Model: C CLASS

Product 16

Year: 2004, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 17

Year: 2005, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 18

Year: 2005, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 19

Year: 2005, Make: MERCEDES-BENZ, Model: E CLASS

Product 20

Year: 2005, Make: MERCEDES-BENZ, Model: C CLASS

Product 21

Year: 2006, Make: MERCEDES-BENZ, Model: C CLASS

Product 22

Year: 2006, Make: MERCEDES-BENZ, Model: E CLASS

Product 23

Year: 2006, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 24

Year: 2006, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 25

Year: 2007, Make: MERCEDES-BENZ, Model: E CLASS

Product 26

Year: 2007, Make: MERCEDES-BENZ, Model: C CLASS

Product 27

Year: 2007, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 28

Year: 2007, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 29

Year: 2008, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 30

Year: 2008, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 31

Year: 2008, Make: MERCEDES-BENZ, Model: E CLASS

Product 32

Year: 2008, Make: MERCEDES-BENZ, Model: C CLASS

Product 33

Year: 2009, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 34

Year: 2009, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 35

Year: 2009, Make: MERCEDES-BENZ, Model: E CLASS

Product 36

Year: 2009, Make: MERCEDES-BENZ, Model: C CLASS

Product 37

Year: 2010, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 38

Year: 2010, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 39

Year: 2010, Make: MERCEDES-BENZ, Model: C CLASS

Product 40

Year: 2010, Make: MERCEDES-BENZ, Model: E CLASS

Product 41

Year: 2011, Make: MERCEDES-BENZ, Model: C CLASS

Product 42

Year: 2011, Make: MERCEDES-BENZ, Model: CLK CLASS

Product 43

Year: 2011, Make: MERCEDES-BENZ, Model: CLS CLASS

Product 44

Year: 2011, Make: MERCEDES-BENZ, Model: E CLASS

Risk / hazard

Issue: On certain vehicles, the sunroof glass may not be properly attached to the sliding roof frame. Over time, the glass can become loose and could separate from the vehicle. Note: Vehicles that were inspected under Transport Canada recalls 2019-668 and 2021-478 also require this inspection. Safety Risk: A sunroof that detaches from the vehicle could create a road hazard for others and increase the risk of a crash. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the bonding of the sunroof glass. Dealers will replace the sliding roof, if necessary.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

72494

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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