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No image published for this recall

Mercedes-benz

Official notice

25 Oct 2022

Last checked

25 Oct 2022

Medium riskHealth Canada

An official Health Canada notice concerns Mercedes-benz. Issue: On certain vehicles, the springs that lock the backrest for the third-row seat may not have been installed correctly. As a result, the seat backrest may not fully lock in place. Safety Risk: A seat backrest that isn't locked could move in a crash and increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the third-row seat, and replace the backrest if necessary. To reduce the safety risk, Mercedes-Benz recommends that you should not transport any passengers in the third-row seat until the recall repairs have been completed. Published 2022-10-25.

What to do now

Please see corrective actions section below

Recall number

72111

Official notice

2022-10-25

The hazard

Issue: On certain vehicles, the springs that lock the backrest for the third-row seat may not have been installed correctly. As a result, the seat backrest may not fully lock in place. Safety Risk: A seat backrest that isn't locked could move in a crash and increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the third-row seat, and replace the backrest if necessary. To reduce the safety risk, Mercedes-Benz recommends that you should not transport any passengers in the third-row seat until the recall repairs have been completed.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72111

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Affected products

Product 1

Year: 2020, Make: MERCEDES-BENZ, Model: GLS CLASS

Product 2

Year: 2021, Make: MERCEDES-BENZ, Model: GLS CLASS

Product 3

Year: 2022, Make: MERCEDES-BENZ, Model: GLS CLASS

Risk / hazard

Issue: On certain vehicles, the springs that lock the backrest for the third-row seat may not have been installed correctly. As a result, the seat backrest may not fully lock in place. Safety Risk: A seat backrest that isn't locked could move in a crash and increase the risk of injury. Corrective Actions: Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to inspect the third-row seat, and replace the backrest if necessary. To reduce the safety risk, Mercedes-Benz recommends that you should not transport any passengers in the third-row seat until the recall repairs have been completed.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

72111

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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