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Mercedes-benz

Official notice

23 Mar 2011

Last checked

23 Mar 2011

Low riskHealth Canada

An official Health Canada notice concerns Mercedes-benz. On certain vehicles, the power steering system may fail due to the loss of power steering fluid. A fitting on the high-pressure power steering line at the connection to the pump may not have been sufficiently torqued during the production process. Over time this may result in the fitting backing-off which could cause a loss of power steering fluid. A loss of power steering could result in a vehicle crash. Correction: Dealers will inspect and, if necessary, tighten the connection fitting. The O-ring seal will be replaced as a precautionary measure in all cases where the connection fitting shows evidence of loosening. Published 2011-03-23.

What to do now

Please see corrective actions section below

Recall number

71651

Official notice

2011-03-23

The hazard

On certain vehicles, the power steering system may fail due to the loss of power steering fluid. A fitting on the high-pressure power steering line at the connection to the pump may not have been sufficiently torqued during the production process. Over time this may result in the fitting backing-off which could cause a loss of power steering fluid. A loss of power steering could result in a vehicle crash. Correction: Dealers will inspect and, if necessary, tighten the connection fitting. The O-ring seal will be replaced as a precautionary measure in all cases where the connection fitting shows evidence of loosening.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

71651

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Affected products

Product 1

Year: 2010, Make: MERCEDES-BENZ, Model: C CLASS

Product 2

Year: 2010, Make: MERCEDES-BENZ, Model: E CLASS

Product 3

Year: 2011, Make: MERCEDES-BENZ, Model: C CLASS

Product 4

Year: 2011, Make: MERCEDES-BENZ, Model: E CLASS

Risk / hazard

On certain vehicles, the power steering system may fail due to the loss of power steering fluid. A fitting on the high-pressure power steering line at the connection to the pump may not have been sufficiently torqued during the production process. Over time this may result in the fitting backing-off which could cause a loss of power steering fluid. A loss of power steering could result in a vehicle crash. Correction: Dealers will inspect and, if necessary, tighten the connection fitting. The O-ring seal will be replaced as a precautionary measure in all cases where the connection fitting shows evidence of loosening.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

low

Recall details

Recall number

71651

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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