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Mercedes-benz
Official notice
28 Jan 2019
Last checked
28 Jan 2019
An official Health Canada notice concerns Mercedes-benz. On certain vehicles, if subjected to low temperatures of -20° C or colder, the rear head restraints may not remain locked in the upright position. In the event of a crash at low temperatures, this could increase the risk of injury to the seat occupant. Correction: Dealers will replace the rear head restraints. Published 2019-01-28.
What to do now
Please see corrective actions section below
Recall number
68705
Official notice
2019-01-28
The hazard
The hazard
On certain vehicles, if subjected to low temperatures of -20° C or colder, the rear head restraints may not remain locked in the upright position. In the event of a crash at low temperatures, this could increase the risk of injury to the seat occupant. Correction: Dealers will replace the rear head restraints.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
Recall Numbers
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Turn on automatic VIN checksAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mercedes-Benz.
Source & status
Source & status
Source
Tier
Category
App estimate
Recall details
Recall details
Recall number
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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