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Mercedes-benz

Official notice

19 Feb 2019

Last checked

19 Feb 2019

Medium riskHealth Canada

An official Health Canada notice concerns Mercedes-benz. Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts and CMVSS 115 - Vehicle Identification Number (VIN). Excess bulkhead insulation material may have been used during manufacturing, and as a result, could extend into the lower area of the windshield. This excess insulation could cover the VIN label, and potentially affect bonding of the windshield. If the windshield bonding is affected on the passenger side, in the event of a crash (where passenger frontal airbag deployment is warranted), the airbag may not deploy as designed, which would fail to meet the requirements of the standard, and increase the risk of injury in a crash. Correction: Dealers will inspect the bulkhead insulation for excess material and remove it as necessary. In the event of compromised windshield bonding, the bonding will be reworked. Published 2019-02-19.

What to do now

Please see corrective actions section below

Recall number

67969

Official notice

2019-02-19

The hazard

Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts and CMVSS 115 - Vehicle Identification Number (VIN). Excess bulkhead insulation material may have been used during manufacturing, and as a result, could extend into the lower area of the windshield. This excess insulation could cover the VIN label, and potentially affect bonding of the windshield. If the windshield bonding is affected on the passenger side, in the event of a crash (where passenger frontal airbag deployment is warranted), the airbag may not deploy as designed, which would fail to meet the requirements of the standard, and increase the risk of injury in a crash. Correction: Dealers will inspect the bulkhead insulation for excess material and remove it as necessary. In the event of compromised windshield bonding, the bonding will be reworked.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

67969

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Affected products

Product 1

Year: 2016, Make: MERCEDES-BENZ, Model: GLE CLASS

Product 2

Year: 2016, Make: MERCEDES-BENZ, Model: GLE COUPE

Product 3

Year: 2016, Make: MERCEDES-BENZ, Model: GLS CLASS

Product 4

Year: 2017, Make: MERCEDES-BENZ, Model: GLE CLASS

Product 5

Year: 2017, Make: MERCEDES-BENZ, Model: GLE COUPE

Product 6

Year: 2017, Make: MERCEDES-BENZ, Model: GLS CLASS

Risk / hazard

Certain vehicles may fail to comply with the requirements of Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts and CMVSS 115 - Vehicle Identification Number (VIN). Excess bulkhead insulation material may have been used during manufacturing, and as a result, could extend into the lower area of the windshield. This excess insulation could cover the VIN label, and potentially affect bonding of the windshield. If the windshield bonding is affected on the passenger side, in the event of a crash (where passenger frontal airbag deployment is warranted), the airbag may not deploy as designed, which would fail to meet the requirements of the standard, and increase the risk of injury in a crash. Correction: Dealers will inspect the bulkhead insulation for excess material and remove it as necessary. In the event of compromised windshield bonding, the bonding will be reworked.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Mercedes-Benz.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

67969

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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