
No image published for this recall
Mazor x robotic guidance system
Official notice
1 Jan 2022
Last checked
1 Jan 2022
An official Health Canada notice concerns Mazor x robotic guidance system. In July 2021, two dedicated impact assessments were discussed during a triage meeting for the service pack release of software version 5.0.1. The first assessment related to the potential for the robotic arm to move into the work volume area under certain conditions. Specifically, after closing the "remove extender" warning message, if the user stops the surgical arm movement by using "send surgical arm - stop" when moving from AP (anterior posterior) to OBL (oblique) during registration, the surgical arm will move to the OBL location without regard to the work volume restrictions. If the shortest path is through the work volume, the arm will invade this area. While the motion velocity of the surgical arm is limited and the surgical arm stops moving if force is applied, movement into the work volume area is unintended behavior. The emergency stop button is not impacted by this issue and as identified in labeling can be used to stop the surgical arm movement at any stage during the procedure. To avoid this behavior altogether, the arm can be sent to a clear position after hitting "send surgical arm - stop" and before "send surgical arm - play". Medtronic has received one (1) customer complaint regarding this issue. The second assessment identified a condition where loss of communication between the PC and the surgical arm may potentially go undetected. This could result in unexpected arm movement when sending the surgical arm to the previous arm location because the PC may potentially not identify the correct surgical arm location. The emergency stop button is not impacted by this issue and as identified in labeling can be used to stop the surgical arm movement at any stage during the procedure. The clinical support team can very if the actual arm position matches what is shown on the software screen. If there is a mismatch between the actual arm location and the visual on the screen, the user can perform a hard reset to the system to restore the communication between the PC and the surgical arm. The issue was identified internally during testing and there have been zero (0) customer complaints associated with this anomaly. Recall start date: 2021-12-16 Published 2022-01-01.
What to do now
Contact the manufacturer if you require additional information.
Recall number
63783
Official notice
2022-01-01
The hazard
The hazard
In July 2021, two dedicated impact assessments were discussed during a triage meeting for the service pack release of software version 5.0.1. The first assessment related to the potential for the robotic arm to move into the work volume area under certain conditions. Specifically, after closing the "remove extender" warning message, if the user stops the surgical arm movement by using "send surgical arm - stop" when moving from AP (anterior posterior) to OBL (oblique) during registration, the surgical arm will move to the OBL location without regard to the work volume restrictions. If the shortest path is through the work volume, the arm will invade this area. While the motion velocity of the surgical arm is limited and the surgical arm stops moving if force is applied, movement into the work volume area is unintended behavior. The emergency stop button is not impacted by this issue and as identified in labeling can be used to stop the surgical arm movement at any stage during the procedure. To avoid this behavior altogether, the arm can be sent to a clear position after hitting "send surgical arm - stop" and before "send surgical arm - play". Medtronic has received one (1) customer complaint regarding this issue. The second assessment identified a condition where loss of communication between the PC and the surgical arm may potentially go undetected. This could result in unexpected arm movement when sending the surgical arm to the previous arm location because the PC may potentially not identify the correct surgical arm location. The emergency stop button is not impacted by this issue and as identified in labeling can be used to stop the surgical arm movement at any stage during the procedure. The clinical support team can very if the actual arm position matches what is shown on the software screen. If there is a mismatch between the actual arm location and the visual on the screen, the user can perform a hard reset to the system to restore the communication between the PC and the surgical arm. The issue was identified internally during testing and there have been zero (0) customer complaints associated with this anomaly. Recall start date: 2021-12-16
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
Checked manually this time?
The app alerts you when a new official recall is published — no searching, no checking back.
Turn on recall alertsAffected products
Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Mazor Robotics, Mazor X Robotic Guidance System.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
View full official noticeWeekly recall digest
Get next week's recalls before you need them.
One email every Monday — official-source recalls for your country, and nothing else. Unsubscribe from any email.
The digest is the slow lane — one email a week. For instant, severity-gated alerts the moment a notice is published, get the app.
This recall was published 1 Jan 2022. The next one won't wait for you to search.
RecallScope watches official sources for the brands and VINs you follow, and alerts you the moment a new notice is published.