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Lexus - Toyota

Official notice

8 Jul 2024

Last checked

8 Jul 2024

Medium riskHealth Canada

An official Health Canada notice concerns Lexus - Toyota. Issue: _x000D_ On certain vehicles, the head restraints on the front seats may not have been manufactured properly. As a result, the head restraints could move or detach from the seats in a crash. _x000D_ _x000D_ Safety Risk: _x000D_ Head restraints that move or detach in a crash could increase the risk of an injury. _x000D_ _x000D_ Corrective Actions: _x000D_ Lexus will notify owners by mail and advise you to take your vehicle to a dealership to replace the front seat head restraints. Published 2024-07-08.

What to do now

Please see corrective actions section below

Recall number

76250

Official notice

2024-07-08

The hazard

Issue: _x000D_ On certain vehicles, the head restraints on the front seats may not have been manufactured properly. As a result, the head restraints could move or detach from the seats in a crash. _x000D_ _x000D_ Safety Risk: _x000D_ Head restraints that move or detach in a crash could increase the risk of an injury. _x000D_ _x000D_ Corrective Actions: _x000D_ Lexus will notify owners by mail and advise you to take your vehicle to a dealership to replace the front seat head restraints.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

76250

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Affected products

Product 1

Year: 2024, Make: LEXUS, Model: NX 250

Product 2

Year: 2024, Make: LEXUS, Model: NX 350

Product 3

Year: 2024, Make: LEXUS, Model: NX 350H

Product 4

Year: 2024, Make: LEXUS, Model: RX 350

Product 5

Year: 2024, Make: LEXUS, Model: RX 350H

Product 6

Year: 2025, Make: LEXUS, Model: NX 250

Product 7

Year: 2025, Make: LEXUS, Model: NX 350

Product 8

Year: 2025, Make: LEXUS, Model: NX 350H

Risk / hazard

Issue: _x000D_ On certain vehicles, the head restraints on the front seats may not have been manufactured properly. As a result, the head restraints could move or detach from the seats in a crash. _x000D_ _x000D_ Safety Risk: _x000D_ Head restraints that move or detach in a crash could increase the risk of an injury. _x000D_ _x000D_ Corrective Actions: _x000D_ Lexus will notify owners by mail and advise you to take your vehicle to a dealership to replace the front seat head restraints.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Lexus, Toyota.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

76250

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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