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An official Health Canada notice concerns Kia. Issue: on certain vehicles, a software problem could cause the instrument cluster display to go blank while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, tire pressure monitoring system (tpms), warning lights and malfunction tell-tales. Note: this recall only affects certain vehicles equipped with a 12.3-inch instrument cluster display. For the sorento model, this recall only affects hybrid and plug-in hybrid (phev) models. For the carnival model, both gas and hybrid models are affected. For the sportage model, gas, hybrid and plug-in hybrid (phev) models are affected. Safety risk: warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective actions: kia will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the instrument cluster software. Alternatively, you may schedule an appointment to have the update performed at a kia dealership. Published 2026-02-04.
What to do now
Please see corrective actions section below
Recall number
81574
Official notice
2026-02-04
The hazard
The hazard
Issue: on certain vehicles, a software problem could cause the instrument cluster display to go blank while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, tire pressure monitoring system (tpms), warning lights and malfunction tell-tales. Note: this recall only affects certain vehicles equipped with a 12.3-inch instrument cluster display. For the sorento model, this recall only affects hybrid and plug-in hybrid (phev) models. For the carnival model, both gas and hybrid models are affected. For the sportage model, gas, hybrid and plug-in hybrid (phev) models are affected. Safety risk: warnings, tell-tales and gauges that don't display could increase the risk of a crash. Corrective actions: kia will notify owners by mail and send a wireless over-the-air software update to eligible vehicles to update the instrument cluster software. Alternatively, you may schedule an appointment to have the update performed at a kia dealership.
How to check if you're affected
How to check if you're affected
Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.
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Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
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Phone
Brand: KIA.
Source & status
Source & status
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Recall details
Recall details
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Documents, notices & source
See the official notice and source documents for full details.
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