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Kenworth - Paccar

Official notice

11 May 2023

Last checked

11 May 2023

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Kenworth - Paccar. Issue: On certain trucks, a software problem could cause the instrument cluster display to freeze while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, warnings, and malfunction tell-tale graphics. Safety Risk: Warnings and malfunction tell-tale information that does not display could increase the risk of a crash. Corrective Actions: Paccar will notify owners by mail and instruct you to take your vehicle to a dealership to update the system software. Published 2023-05-11.

What to do now

Please see corrective actions section below

Recall number

72161

Official notice

2023-05-11

The hazard

Issue: On certain trucks, a software problem could cause the instrument cluster display to freeze while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, warnings, and malfunction tell-tale graphics. Safety Risk: Warnings and malfunction tell-tale information that does not display could increase the risk of a crash. Corrective Actions: Paccar will notify owners by mail and instruct you to take your vehicle to a dealership to update the system software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

72161

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Affected products

Product 1

Year: 2022, Make: KENWORTH, Model: W990

Product 2

Year: 2022, Make: PETERBILT, Model: 389

Product 3

Year: 2022, Make: PETERBILT, Model: 365

Product 4

Year: 2022, Make: PETERBILT, Model: 367

Product 5

Year: 2022, Make: KENWORTH, Model: T680

Product 6

Year: 2022, Make: PETERBILT, Model: 579

Product 7

Year: 2022, Make: PETERBILT, Model: 567

Product 8

Year: 2022, Make: KENWORTH, Model: T880

Product 9

Year: 2023, Make: PETERBILT, Model: 365

Product 10

Year: 2023, Make: PETERBILT, Model: 579

Product 11

Year: 2023, Make: PETERBILT, Model: 367

Product 12

Year: 2023, Make: PETERBILT, Model: 567

Product 13

Year: 2023, Make: KENWORTH, Model: T680

Product 14

Year: 2023, Make: KENWORTH, Model: T880

Product 15

Year: 2023, Make: PETERBILT, Model: 389

Product 16

Year: 2023, Make: KENWORTH, Model: W990

Risk / hazard

Issue: On certain trucks, a software problem could cause the instrument cluster display to freeze while driving. As a result, you may not be able to see certain information about the vehicle, including the speedometer, warnings, and malfunction tell-tale graphics. Safety Risk: Warnings and malfunction tell-tale information that does not display could increase the risk of a crash. Corrective Actions: Paccar will notify owners by mail and instruct you to take your vehicle to a dealership to update the system software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Kenworth, Peterbilt, Paccar.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

72161

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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