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Jayco

Official notice

31 Mar 2023

Last checked

31 Mar 2023

Risk not stated by sourceHealth Canada

An official Health Canada notice concerns Jayco. Issue: On certain motorhomes, a software problem in the vehicle control module could cause a sudden loss of power. If this happens, the engine, head lamps and/or windshield wipers could suddenly shut off. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a loss of headlights and/or windshield wipers could reduce visibility and increase the risk of a crash. Corrective Actions: Jayco will notify owners by mail and instruct you to bring your motorhome to a Spartan service center to reprogram the vehicle control module software. Published 2023-03-31.

What to do now

Please see corrective actions section below

Recall number

73435

Official notice

2023-03-31

The hazard

Issue: On certain motorhomes, a software problem in the vehicle control module could cause a sudden loss of power. If this happens, the engine, head lamps and/or windshield wipers could suddenly shut off. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a loss of headlights and/or windshield wipers could reduce visibility and increase the risk of a crash. Corrective Actions: Jayco will notify owners by mail and instruct you to bring your motorhome to a Spartan service center to reprogram the vehicle control module software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

73435

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Affected products

Product 1

Year: 2022, Make: JAYCO, Model: EMBARK

Product 2

Year: 2022, Make: ENTEGRA COACH, Model: REATTA XL

Product 3

Year: 2022, Make: ENTEGRA COACH, Model: ANTHEM

Product 4

Year: 2022, Make: ENTEGRA COACH, Model: CORNERSTONE

Product 5

Year: 2022, Make: ENTEGRA COACH, Model: REATTA

Product 6

Year: 2022, Make: ENTEGRA COACH, Model: ASPIRE

Product 7

Year: 2023, Make: ENTEGRA COACH, Model: REATTA XL

Product 8

Year: 2023, Make: ENTEGRA COACH, Model: CORNERSTONE

Product 9

Year: 2023, Make: ENTEGRA COACH, Model: REATTA

Product 10

Year: 2023, Make: ENTEGRA COACH, Model: ANTHEM

Product 11

Year: 2023, Make: JAYCO, Model: EMBARK

Product 12

Year: 2023, Make: ENTEGRA COACH, Model: ASPIRE

Risk / hazard

Issue: On certain motorhomes, a software problem in the vehicle control module could cause a sudden loss of power. If this happens, the engine, head lamps and/or windshield wipers could suddenly shut off. Safety Risk: A sudden loss of power to the wheels could increase the risk of a crash. Additionally, a loss of headlights and/or windshield wipers could reduce visibility and increase the risk of a crash. Corrective Actions: Jayco will notify owners by mail and instruct you to bring your motorhome to a Spartan service center to reprogram the vehicle control module software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Jayco, Entegra Coach.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

unspecified

Recall details

Recall number

73435

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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