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Jayco

Official notice

14 Oct 2020

Last checked

14 Oct 2020

Medium riskHealth Canada

An official Health Canada notice concerns Jayco. On certain motorhomes, the wiring for the entrance step may have been installed incorrectly and it is possible that the step could retract on its own. If the step were to retract, an occupant exiting the motorhome could fall, increasing the risk of injury. Correction: Dealers will inspect the entrance step for correct wiring. If the wiring is found under the door threshold, it will be removed and the step will be rewired with improved wiring routing. Published 2020-10-14.

What to do now

Please see corrective actions section below

Recall number

68445

Official notice

2020-10-14

The hazard

On certain motorhomes, the wiring for the entrance step may have been installed incorrectly and it is possible that the step could retract on its own. If the step were to retract, an occupant exiting the motorhome could fall, increasing the risk of injury. Correction: Dealers will inspect the entrance step for correct wiring. If the wiring is found under the door threshold, it will be removed and the step will be rewired with improved wiring routing.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

68445

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Affected products

Product 1

Year: 2016, Make: JAYCO, Model: ALANTE MOTORHOME

Product 2

Year: 2016, Make: JAYCO, Model: PRECEPT MOTORHOME

Risk / hazard

On certain motorhomes, the wiring for the entrance step may have been installed incorrectly and it is possible that the step could retract on its own. If the step were to retract, an occupant exiting the motorhome could fall, increasing the risk of injury. Correction: Dealers will inspect the entrance step for correct wiring. If the wiring is found under the door threshold, it will be removed and the step will be rewired with improved wiring routing.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Jayco.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

medium

Recall details

Recall number

68445

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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