No image published for this recall

No image published for this recall

Jaguar

Official notice

9 Aug 2024

Last checked

9 Aug 2024

High riskHealth Canada

An official Health Canada notice concerns Jaguar. Issue: On a small number of vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Jaguar will notify owners by mail and advise you to take your vehicle to a dealership to install a software update for the battery energy control module. This software will monitor the high-voltage battery and warn you if it detects a problem. If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack. Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed. Published 2024-08-09.

What to do now

Please see corrective actions section below

Recall number

75087

Official notice

2024-08-09

The hazard

Issue: On a small number of vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Jaguar will notify owners by mail and advise you to take your vehicle to a dealership to install a software update for the battery energy control module. This software will monitor the high-voltage battery and warn you if it detects a problem. If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack. Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

75087

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Affected products

Product 1

Year: 2019, Make: JAGUAR, Model: I-PACE

Product 2

Year: 2020, Make: JAGUAR, Model: I-PACE

Risk / hazard

Issue: On a small number of vehicles, the recall repairs completed by a Jaguar dealer during recall H441 (Transport Canada recall number 2023-302) may not have been done correctly. As a result, a second repair is required. On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts. Safety Risk: A battery that overheats can create a fire risk. Corrective Actions: Jaguar will notify owners by mail and advise you to take your vehicle to a dealership to install a software update for the battery energy control module. This software will monitor the high-voltage battery and warn you if it detects a problem. If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack. Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Jaguar.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

high

Recall details

Recall number

75087

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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