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Intellivue -information centre
Official notice
11 Apr 2024
Last checked
11 Apr 2024
An official Health Canada notice concerns Intellivue -information centre. The ups devices are backup batteries utilized by PIC IX central monitoring stations and their associated hardware components. These devices are intended to provide power to the PIC IX system or components (monitors, networking devices, servers, etc.) in the event of power outages ensuring that the PIC IX system remains functional during power fluctuations. It has been discovered that an internal component of the ups devices produces less output energy than specified, resulting in the ups' inability to power up as required, which affects the power supply to PIC IX system. These failures can occur during a power outage or when the ups is only acting as a conduit for the sites main line power to the PIC IX system. Recall start date: March 28, 2024 Published 2024-04-11.
What to do now
Contact the manufacturer if you require additional information.
Recall number
75378
Official notice
2024-04-11
The hazard
The hazard
The ups devices are backup batteries utilized by PIC IX central monitoring stations and their associated hardware components. These devices are intended to provide power to the PIC IX system or components (monitors, networking devices, servers, etc.) in the event of power outages ensuring that the PIC IX system remains functional during power fluctuations. It has been discovered that an internal component of the ups devices produces less output energy than specified, resulting in the ups' inability to power up as required, which affects the power supply to PIC IX system. These failures can occur during a power outage or when the ups is only acting as a conduit for the sites main line power to the PIC IX system. Recall start date: March 28, 2024
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Philips, Intellivue -information Centre.
Source & status
Source & status
Source
Tier
Category
Classification
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Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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