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Intelepacs
Official notice
3 May 2022
Last checked
3 May 2022
An official Health Canada notice concerns Intelepacs. There is a possibility that a patient's final report sent out of Intelepacs contains the preliminary text instead of the final report text. This issue can manifest itself only: - In specific pacs-driven workflow configurations (e.g. Multi-method reporting with transcriptionist worklist) where the signing step is handled by Intelepacs, - Specifically when a network connectivity problem occurs between the server the user is connected to and the primary RIS gateway server (rig) of the system, and - When the rig servers are not fully synchronized. Recall start date: Apr 25, 2022 Published 2022-05-03.
What to do now
Contact the manufacturer if you require additional information.
Recall number
64138
Official notice
2022-05-03
The hazard
The hazard
There is a possibility that a patient's final report sent out of Intelepacs contains the preliminary text instead of the final report text. This issue can manifest itself only: - In specific pacs-driven workflow configurations (e.g. Multi-method reporting with transcriptionist worklist) where the signing step is handled by Intelepacs, - Specifically when a network connectivity problem occurs between the server the user is connected to and the primary RIS gateway server (rig) of the system, and - When the rig servers are not fully synchronized. Recall start date: Apr 25, 2022
How to check if you're affected
How to check if you're affected
Compare the product name and identifiers below with the item you own. Follow the official notice if they match.
Recall Numbers
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Affected products
Product 1
Risk / hazard
Where it was sold
Where it was sold
The source does not list specific retailers. See the official notice for where affected products were sold.
Location 1
Affected area 1
Company & contacts
Company & contacts
Brand: Intelerad Medical, Intelepacs.
Source & status
Source & status
Source
Tier
Category
Classification
App estimate
Recall details
Recall details
Recall number
Classification
Source tier
Documents, notices & source
See the official notice and source documents for full details.
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