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No image published for this recall

Intelepacs

Official notice

31 Dec 2021

Last checked

31 Dec 2021

Medium riskHealth Canada

An official Health Canada notice concerns Intelepacs. When the specific circumstances described below occur, there is a possibility of displaying distorted images along with erroneous measurements. The distortion and measurement difference could affect decisions regarding patient care. 1- When using advanced visualisation to reconstruct MR, CT and pet images that contain non-square pixels, the reconstructed image is incorrect. Non-square pixels occur when the row and column pixel spacing values are different. Measurements made on this image are also consequently erroneous. This issue does not affect measurements made on regular 2D views. 2- When using advanced visualisation in the enhanced viewer to reconstruct MR and CT images that have nonorthogonal volume axes (e.g. Gantry tilt), linear measurements will be incorrect due to the use of an incorrect formula. This only occurs for measurements made on a re-oriented view (e.g. MPR). Inteleviewer can be affected when using the EV advanced visualisation view embedded inside inteleviewer (inteleviewer versions 5.4.1.R1 and later). Recall start date: 2021-12-15 Published 2021-12-31.

What to do now

Contact the manufacturer if you require additional information.

Recall number

63778

Official notice

2021-12-31

The hazard

When the specific circumstances described below occur, there is a possibility of displaying distorted images along with erroneous measurements. The distortion and measurement difference could affect decisions regarding patient care. 1- When using advanced visualisation to reconstruct MR, CT and pet images that contain non-square pixels, the reconstructed image is incorrect. Non-square pixels occur when the row and column pixel spacing values are different. Measurements made on this image are also consequently erroneous. This issue does not affect measurements made on regular 2D views. 2- When using advanced visualisation in the enhanced viewer to reconstruct MR and CT images that have nonorthogonal volume axes (e.g. Gantry tilt), linear measurements will be incorrect due to the use of an incorrect formula. This only occurs for measurements made on a re-oriented view (e.g. MPR). Inteleviewer can be affected when using the EV advanced visualisation view embedded inside inteleviewer (inteleviewer versions 5.4.1.R1 and later). Recall start date: 2021-12-15

How to check if you're affected

Compare the product name and identifiers below with the item you own. Follow the official notice if they match.

Recall Numbers

63778

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Affected products

Product 1

Affected Products - Intelepacs, Lot or serial number - EnhancedView 1.17.4 to 1.19.19 InteleViewer 4-3-1 R1 to 5-4-1, Model or catalog number - INTELEPACS

Risk / hazard

When the specific circumstances described below occur, there is a possibility of displaying distorted images along with erroneous measurements. The distortion and measurement difference could affect decisions regarding patient care. 1- When using advanced visualisation to reconstruct MR, CT and pet images that contain non-square pixels, the reconstructed image is incorrect. Non-square pixels occur when the row and column pixel spacing values are different. Measurements made on this image are also consequently erroneous. This issue does not affect measurements made on regular 2D views. 2- When using advanced visualisation in the enhanced viewer to reconstruct MR and CT images that have nonorthogonal volume axes (e.g. Gantry tilt), linear measurements will be incorrect due to the use of an incorrect formula. This only occurs for measurements made on a re-oriented view (e.g. MPR). Inteleviewer can be affected when using the EV advanced visualisation view embedded inside inteleviewer (inteleviewer versions 5.4.1.R1 and later). Recall start date: 2021-12-15

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Manufacturer

Not provided

Phone

Not provided

Brand: Intelerad Medical, Intelepacs.

Source & status

Source

Health Canada

Tier

official

Category

HEALTH

Classification

Type II

App estimate

medium

Recall details

Recall number

63778

Classification

Type II

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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