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Hyundai

Official notice

6 Sept 2016

Last checked

6 Sept 2016

Critical riskHealth Canada

An official Health Canada notice concerns Hyundai. On certain vehicles equipped with the optional 7 inch LCD instrument cluster, there could be communication errors between the Audio, Visual, and Navigation (AVN) head unit and cluster. This could lead to the following symptoms: All warning lights illuminating, inaccurate speedometer/tachometer readings, no cluster illumination, turn signal indicators not illuminating when turn signals are activated and possibly a momentarily inoperative instrument cluster. Incorrect (or loss of) readings, messages, and warning lights displayed by the instrument cluster could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the instrument cluster with updated software. Published 2016-09-06.

What to do now

Please see corrective actions section below

Recall number

68717

Official notice

2016-09-06

The hazard

On certain vehicles equipped with the optional 7 inch LCD instrument cluster, there could be communication errors between the Audio, Visual, and Navigation (AVN) head unit and cluster. This could lead to the following symptoms: All warning lights illuminating, inaccurate speedometer/tachometer readings, no cluster illumination, turn signal indicators not illuminating when turn signals are activated and possibly a momentarily inoperative instrument cluster. Incorrect (or loss of) readings, messages, and warning lights displayed by the instrument cluster could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the instrument cluster with updated software.

How to check if you're affected

Compare the VIN on your vehicle against the official list. If your VIN is listed, follow the official notice.

Recall Numbers

68717

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Affected products

Product 1

Year: 2015, Make: HYUNDAI, Model: GENESIS

Risk / hazard

On certain vehicles equipped with the optional 7 inch LCD instrument cluster, there could be communication errors between the Audio, Visual, and Navigation (AVN) head unit and cluster. This could lead to the following symptoms: All warning lights illuminating, inaccurate speedometer/tachometer readings, no cluster illumination, turn signal indicators not illuminating when turn signals are activated and possibly a momentarily inoperative instrument cluster. Incorrect (or loss of) readings, messages, and warning lights displayed by the instrument cluster could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will reprogram the instrument cluster with updated software.

Where it was sold

The source does not list specific retailers. See the official notice for where affected products were sold.

Location 1

CA · Canada

Affected area 1

CA · Canada

Company & contacts

Brand

Manufacturer

Not provided

Phone

Not provided

Brand: Hyundai.

Source & status

Source

Health Canada

Tier

official

Category

VEHICLES

App estimate

critical

Recall details

Recall number

68717

Source tier

official

Documents, notices & source

See the official notice and source documents for full details.

View full official notice
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